Corinne Saunders Thompson, PMP, CSM

Experience

• 

  CARFAX

  May 2013 - Jan 2016

  • Recruiting- write job descriptions and conduct phone screens• Compensation- Reducing job titles and simplifying compensation structures and creating more role consistency across the organization• Communications- for new human resources initiatives and policy/procedure changes • New Hire Orientation- Re-vamping modules of New Hire Orientation to ensure that employees gain CARFAX knowledge to assimilate quickly into the organization• Employee Events- Plan employee activities to reinforce team building and a positive company culture• Time Tracking System- Developed process to ensure non-exempt staff members submit accurate time records; developed rollout materials to gain acceptance of new process • Updated Filing System- Reformatted all HR personnel files ensuring accurate record keeping and reducing compliance risk. Developed process to maintain accurate file structure Show less

  • Human Resources Coordinator

    Sept 2014 - Jan 2016

  • Human Resources Intern

    May 2013 - Sept 2014
• 

  Cigital, Inc (A Part of Synopsys)

  Jan 2016 - Jul 2017

  • Capacity vs. demand analysis and scheduling for a global resource pool• Resource Allocation: Managed resource allocation for 60+ Managers, optimized utilization across consultants, resolved staffing conflicts to the satisfaction of all parties, including creative staffing alternatives• Process Management: Advised project managers on how to best navigate and engage in the resource management process and made recommendations for improved outcomes• Reporting/Analysis: Provided executive and management reports weekly, monthly, and quarterly on resource availability, resource allocation, utilization, billability, and resource forecasting• Bench Management: Worked to ensure all consultants on the bench had utilization/training plans to increase billability in the future• Process Improvement: Revamped promotion process, training tracking, resource request, client project management, new hire training/onboarding• HR Support: Supported a range of employee HR related items such as performance improvement plans, training plans, promotion processes, participated in the annual review process of each consultant, assisted with mentor pairings, identified and worked to improve poor performance and morale issues Show less

  • Senior Resource Manager

    Oct 2016 - Jul 2017

  • Associate Resource Manager

    Jan 2016 - Oct 2016
• 

  Synopsys Inc

  Aug 2017 - now

  • Integrations: Setup professional services automation tool (Kimble), integration with CRM (Salesforce), integration with customer portal, document retention system (SpringCM), and expense system (Concur)• System Analysis: Utilize knowledge of various system and act as the liaison between the business and technology groups within sales, finance, resource management, delivery management, and account management• System Support: Provide technical and administrative support to 400+ users on system features, process guidance, and system errors/issues. Manage system upgrades, system training, system testing, and system documentation. Participate in end to end implementation planning including project management, issue management, communication, and change management• Project Management: Identify stakeholders, develop project plans, collect requirements, define the scope, develop a project schedule, plan resource management, plan communication management, identify risks, direct and manage work, manage project knowledge, manage communications, implement risk responses, manage stakeholders, monitor and control project work, validate and control scope, control quality, control schedule, monitor communications, monitor risks, and close projects• Process Management/Change Management: Establish and maintain the processes from mid sales cycle through delivery and up to invoicing for consulting organization. Design process models, use cases, and workflows to document the process and ensure systems support established processes. Provide gap analysis, enhancement requests, and product backlogs• Reporting/Analysis: Provide management and executive reports and dashboards in CRM (Salesforce) for revenue forecasting, revenue actualization, job profitability, invoicing, resource forecasting, billability, utilization, integration support, system auditing Show less

  • Business Systems Process Manager

    Nov 2020 - now

  • Senior Business Process Analyst

    Nov 2018 - Nov 2020

  • Business Process Analyst

    Aug 2017 - Nov 2018