Birju Mehta

Experience

• 

  Tata Teleservices Maharashtra Ltd.

  Jun 2007 - Jan 2009

  "Transmission engineer"

  ► Installations & Up gradation of SDH equipment’s, Microwave radios, access network including wired as well as wireless.► E1, Ethernet, DS-3 provisioning planning, commissioning and Maintenance.► Finding root cause analysis of SDH equipment of ECI, Tejas, Seimence, Lucent, and UTStarcom.Providing the necessary support to the customer support engineers for attending the breakdown calls and managing the uptime of more than 99%.► Managing team and contractors during the normal operations. ► Hands on SDH transmission technology, Fiber distribution and transmission.Product works onFibre optics : - SM, MM. Tejas telecom's mux :- TJ100CP, TJ100CP, TJ100CPE, ME, MC1, MC4, MC4L ECI Telecom's mux :- XDM1000, XDM500, XDM400, XDM100Testing Equipment :- OTDR,Optical Variable attenuator, Optical power meter; ROLES AND RESPONSIBLITIES Show less

• 

  Orange Business Services

  May 2009 - now

  • Responsible for all NOC related projects, deliverables and day-to-day management activities on floor.• Accountable for complete project lifecycle from inception to closure.• Developed project plans with forecasts, estimates, and resource assignment.• Collaborate with participants to determine project timeline.• Responsible to acquire all necessary approvals from internal key stakeholders and end to end ownership of proposal deliverables.• Ensure delivery as per agreed Service Level Agreement (SLA) and work within the set policies and guidelines.• Knowledge acquisition, Knowledge transfer and successful onboarding of junior resources for smooth transition and Go-Live process. • Make process improvements recommendations. • Accountable for customer review meetings & providing technology-based solution in conjunction with different stake holders and higher management.• Drive internal and external escalations to ensure on-going updates on resolution process.• Good understanding of replacing the hardware cards on routers such as SIP, SPA, RSP, PRE card & tracking the RMA on Cisco Portal.• Part of driving team in transitioning team in transition of the SDN Network to India from the expert Team located at France and USA.• Ensuring compliance with industry best practices to integrate new hardware, software, and network evaluated network and provided technical inputs on system acquisitions to senior management• Conducting review calls with Carrier for better service availability and chronic issue.• Maintaining network & systems by managing product & capability roadmaps, establishing maintenance procedures, and working with systems administrators & other engineers to perform regular network maintenance. Show less ► Proactive supervision of all access/regional/core International backbone Network including edge, provider & management routers with Metro Ethernet switches and systems for all services (Data, and Voice services), ► Troubleshooting and full ownership of any network fault until service restoration, through strong interlocks with Carriers / local PTT, Field Services, Global Network Support, Regional Planning and Implementation teams. ► Management of Orange 10Gig,2.5Gig,1Gig,STM-4 links on Cisco12K,10K,7609, through ISIS,BGP protocol, Management of International Carrier peer links & Internet-Exchange.► Replacement of Hardware cards on routers Like SIP, SPA, RSP also Configuration and Troubleshooting experience of Nortel Passport 7K/15K► Conducting regular management meetings and trainings for team members .► Responsible for any internal or external escalation from the stakeholder during the shift.► Working with senior management and department heads to Manage budget for department and assess technical support policies and procedures.► Accountable for customer review meetings weekly basis & giving feedback to the subordinate team and management.► Focus on customer requirements and providing them strategic plans for backups, redundancies and minimum downtimes. Show less

  • Senior technical lead,Project lead

    Jan 2021 - now

  • NOC Engineer

    May 2009 - now