Antonio Gatica

Experience

• 

  Mrs Marty’s Deli

  Apr 2017 - Jan 2018

  Busser
• 

  FlynnO'Hara Uniforms

  Jul 2018 - Jun 2022

  Seasonal Senior Retail Sales Associate

  Mentored new sales team members on company standards, customer service techniques and effective sales strategies.Built and maintained new and established client relationships with exceptional communication, personalized interactions and friendly attentive service.

• 

  Buckman's Ski & Snowboard Shops

  Oct 2019 - Jan 2022

  Seasonal Retail Sales Associate

  Specialized in sales of snow sporting equipment.Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retentionInitiated friendly conversation with customers to determine level of assistance and merchandise requiring replenishment.Used product knowledge to suggest items to match client needs.Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.

• 

  Chick-fil-A-Franchise

  Dec 2020 - Aug 2023

  Completed opening and closing duties to facilitate business operations.Assisted upper management with daily operations to meet standards of service and quality.Resolved customer complaints and reported issues to senior management.Collaborated with team members to improve performance and implement training updates.

  • Kitchen Manager

    Dec 2021 - Aug 2023

  • Fast Food Team Member

    Dec 2020 - Dec 2021
• 

  Defense Logistics Agency

  Jun 2023 - now

  • Acquisition Specialist

    Aug 2024 - now

  • Purchasing Agent

    Jun 2023 - Aug 2024