Mark S. Palmer

Experience

• 

  Xerox

  Jun 1981 - Dec 2001

  Project / Program Manager responsible for the design, development and delivery of Sales and Marketing technologies supporting Xerox Business Service and North American sales and marketing organizations. Activites included the creation of a Marketing Customer Data Base and inplemention of a comprehensive Billing System Oracle / PeopleSoft. Numerous IM Project and Program management responsibilities in manfacturing, engineering, finance, sales and marketing, business services, infrastructure and operations.

  • Sales / Marketing IM Program Manager

    May 1996 - Dec 2001

  • Project / Program Management

    Jun 1981 - Nov 2001
• 

  Xerox Corporation

  Feb 2002 - Mar 2017

  Responsible for Global IM Supply Chain Systems Supporting Equipment, Parts and Supplies. This comprehends planning, distribution / fulfillment and transportation. Major programs include consolidation of geographically and disparate global ERP and internally developed systems. Manage 12 Program / Project Managers globally distributed addressing 20 projects annually. Program responsibility for delivering Oracle ERP solution to Xerox Mexico and Brazil addressing financials, purchasing, receivables, collections, service contracts and fields service for equipment, parts and supplies. Prorgam Manager responsibility of Xerox North America client and server configurations from older "at risk" platforms to strategic, supported platforms. Areas of responsibility included coordinating all lines of business to adopt new platforms and ensure applications (600+) were fully transitioned and tested.

  • PMO Manager - Global Supply Chain

    Jan 2011 - Mar 2017

  • Xerox Developing Markets IM Program Manager

    Feb 2006 - Jan 2011

  • Next Generation Infrastructure Program Manager

    Feb 2002 - Feb 2006
• 

  Rochester Institute of Technology

  Aug 2017 - now

  • Adjunct Professor - E. Philip Saunders College of Business @ Rochester Institute of Technology

    Aug 2017 - now

  • Adjunct Professor - E. Philip Saunders College of Business @ Rochester Institute of Technology

    Aug 2017 - now
• 

  Rochester Institute of Technology - Saunders College of Business

  Aug 2017 - now

  Adjunct Professor - E. Philip Saunders College of Business

  Instruct students in business and technology courses using a combination of lecture and recitation activities. Develop / refine curriculum as required and supporting examinations. Class sizes range from 15 - 40 students. Meet individually with students for special assistance. Grade quizzes, homework, examinations and team projects. Courses include:- Information & Systems Technology - Business Plan Development- Business Data Analysis - Database Systems Development Show less