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Teodora Taseva

Teodora Taseva

Receptionist

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location of Teodora TasevaVarna, Varna, Bulgaria

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  • Timeline

  • About me

    Assistant Front Office Manager

  • Education

    • French Highschool Varna, Bulgaria

      1999 - 2004
      Highschool degree French Studies

    • Aix-Marseille University

      2006 - 2007
      Erasmus Economics

    • University of Economics - Varna

      2008 - 2009
      Master's degree International Business

    • University of Economics - Varna

      2004 - 2008
      Bachelor's degree Tourism

      Introduction to Tourism; Tourist Resources; Law in Tourism; Hotel Management; Tourist Markets; Restaurant Management; Customer Care; Marketing in Tourism; Modern Types of Tourism; Travel Agencies and Transport in Tourism; Business Communication in Tourism;

    • University of Economics - Varna

      2015 - 2017
      Master's degree International Business in Tourism

  • Experience

    • Albena, Golden Sands, st. st. Constantine and Helena, resort

      Jun 2006 - Oct 2010
      Receptionist

      - completing procedures when guests arrive and leave; - preparing bills and taking payments; - taking and passing on messages to guests; - answering questions;- dealing with complaints or problems; - dealing with special requests from guests;

    • University of Economics - Varna

      Mar 2011 - May 2013
      Administrative Assistant

      Work with students in the University Library.

    • Golden Sands

      Jun 2014 - Apr 2018
      Hotel

    • Hotel

      May 2018 - Oct 2018
      Assistant Front Office Manager

      - responsible for room late check out- responsible for room change - daily sales reports - sаfes, spa, transfers, parking...; - communication with Marketing, Account, House keeping, - cash payments and card transactions;- giving detailed information, helping guests during their holiday; - check-in and check-out operations;

  • Licenses & Certifications