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Sufia Yasmin

Sufia Yasmin

General Practitioner

location of Sufia YasminDelhi, India

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  • Timeline

  • About me

    Lead Quality Department, HCMCT Manipal Hospitals

  • Education

    • K.V. BAIRAGARH

      1988 - 2000

    • Symbiosis Institute of Management Studies

      2012 - 2014
      Master of Business Administration (M.B.A.) Hospital and Healthcare Management

      - Attended 15th National Seminar organised by Symbiosis Institute of Health Sciences, Pune on 3rd and 4th May 2013.- Attended a seminar on Quality Improvement and Patient Safety in Aditya Birla Memorial Hospital, Pune on 9th and 10th March 2013.- Participated in One Day workshop on “Basic Training Program on Human Rights” held on 20th December 2012 at Symbiosis Law School, Pune.- Member of Academic Committee and Food & Beverage Committee at PG Level, SIU, Pune.- Member of… Show more - Attended 15th National Seminar organised by Symbiosis Institute of Health Sciences, Pune on 3rd and 4th May 2013.- Attended a seminar on Quality Improvement and Patient Safety in Aditya Birla Memorial Hospital, Pune on 9th and 10th March 2013.- Participated in One Day workshop on “Basic Training Program on Human Rights” held on 20th December 2012 at Symbiosis Law School, Pune.- Member of Academic Committee and Food & Beverage Committee at PG Level, SIU, Pune.- Member of Medical Aid, Disaster Management & Insurance Committees in XV National Seminar 2013, Symbiosis International University, Pune. Show less

  • Experience

    • Raghuwanshi Clinic

      Apr 2011 - May 2012
      General Practitioner

    • Manipal Health Enterprises Pvt. Ltd

      May 2013 - Jul 2013
      Summer Intern

      To observe and monitor the clinical and non clinical activities going on in the operation theatres and to capture data related to my summer internship project. To calculate the Turn Around time of pharmacy. To calcute the satisfaction index of out patients.

    • Kasturba Medical College, Manipal

      Jun 2014 - Jun 2022
      Trainee, Department of Operations

      My responsibilities were:- To Develop, implement and measure the operational strategies for IP/OP/Pharmacy services. - To Ensure improvement in overall internal operations related to patient services. -To Provides supervision and co-ordination in all areas of patient care and their respective administrative support of services. - To Assist in the scoping and designing of new facilities, remodeling of current facilities. -To monitor, identify and resolve different issues in the hospital including patient complaints. -To Ensures and advocate standardization and consistency of practices throughout the units. - To Ensure high standards of patient care and manage and proper co-ordination within medical and non-medical services to deliver quality service standards. - To be Responsible for Equipment Management, TBS services, lab services, Quality Management systems (ISO) compliance, overall responsibilities of operations management. - Pharmacy Administration (Bulk and Retail outlet) and online pharmacy indenting. - Any other job assigned by CMO. - To Ensure in maintaining quality standards as required ISO. - Having regular interaction with the clinicians. - To Ensure proper patient care and maintain harmonious relations.- To Co-ordinate with projects/ facilities for infrastructure, repair and maintenance. - To Co-ordinate with Marketing Department. Show less

    • Manipal Hospitals Jaipur.

      Jul 2017 - Jun 2022
      Senior Executive Operations

    • Manipal Hospitals

      Dec 2021 - now
      Associate Manager

  • Licenses & Certifications

    • Six Sigma Green Belt

      Infostar Business Solutions Ltd.
      Apr 2013