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André Luiz Demeterco

André Luiz Demeterco

Support Technician

Followers of André Luiz Demeterco2000 followers
location of André Luiz DemetercoCuritiba, Paraná, Brazil

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  • Timeline

  • About me

    Premier Support Engineer at e-Core/Atlassian

  • Education

    • Vancouver English Centre

      2012 - 2013
      Work and Study Exchange Experience English Language

      Activities and Societies: Marketing classes, Business classes, Oil and Gas market classes. Business Internship Program

    • Faculdade de Ciências e Tecnologia do Paraná

      2004 - 2007
      Bachelor of Science Systems Information Information Technology

      Desenvolvimento do Sistema de Avaliação Docente da Faculdade.

    • IPOG - Instituto de Pós-Graduação e Graduação

      2019 - 2021
      Post graduation Foresinc computing and digital investigarion

    • Faculdades de Tecnologia Opet

      2009 - 2010
      MBA Information Technology Information Technology Project Management

    • FAE Business School

      2020 - 2023
      Bachelor degree Philosophy

  • Experience

    • Electrolux

      Jan 2005 - Sept 2005
      Support Technician

      Hardware, Network and Software Support. Local Ops.

    • HSBC Bank Brasil S.A.

      Oct 2005 - Apr 2012
      Support Analyst

      Technical support for applications and data network

    • Green Moving CO.

      Oct 2012 - Feb 2013
      Moving Assistant

      Internship program in Vancouver, BC, Canada;• Moving and especial trash removal.

    • ExxonMobil

      Jun 2013 - Mar 2017
      Infrastructure Analyst

      3rd level collaboration server´s support

    • Embraco

      Apr 2017 - Oct 2018
      IT Analyst

      Application Managed Services Lead

    • Grupo Boticário

      May 2019 - Oct 2020
      Systems Analyst

      Incident and problem management

    • 3XM Group

      Dec 2020 - Feb 2021
      IT Business Analyst

      ITIL Specialist for ITSM integrations

    • ExxonMobil

      Feb 2021 - Mar 2022
      Systems Analyst

      Timekeeping applications support for global teams.

    • E-Core/Atlassian

      Mar 2022 - now
      Premier Support Engineer

      Jira Align premier support for global customers.

  • Licenses & Certifications

    • Cisco Certified Network Administrator

      Senai PR

    • Scrum: The Basics

      LinkedIn
      Apr 2022
      View certificate certificate

  • Volunteer Experience

    • President

      Issued by Grupo Folclorico Ucraniano Poltava on Jan 2014
      Grupo Folclorico Ucraniano PoltavaAssociated with André Luiz Demeterco

    • Vice President

      Issued by Grupo Folclórico Ucraniano Poltava on Jan 2012
      Grupo Folclórico Ucraniano PoltavaAssociated with André Luiz Demeterco

    • Mensageiro

      Issued by Hospital Pequeno Principe on May 2019
      Hospital Pequeno PrincipeAssociated with André Luiz Demeterco

    • Treasury Accountant

      Issued by Grupo Folclorico Ucraniano Poltava on Jan 2010
      Grupo Folclorico Ucraniano PoltavaAssociated with André Luiz Demeterco