MD. IFTEKARUL ALAM

Experience

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  4Force IT Solution

  Mar 2012 - Jul 2012

  Graphic Designer

  • Provided corporate-oriented brand imagery and consultation in the area of design advertising.• Compose a use set of graphic variation to be inculcated toward layouts, advertisements, branding and identity design.• Developing design briefs that suit the clients purpose.• Thinking creatively to produce new ideas, concepts and developing interactive design.

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  Sunshine Education Group

  Mar 2014 - Mar 2017

  IT Administrator

  • Establish system by planning and executing the Selection, Installation, Configuration, and Testing Hardware, Software, LAN/WAN Networks and OS Management, Operational Policies and Procedures.• Maintain LAN and Internet Connectivity Products and their installation, also configuration. Manage Secured User Access.• Mikro-Tik Router setup and configure. Maintenance Bandwidth Manager & Monitoring MRTG.• Maintenance and Troubleshooting ERP Software and SMS tracker.• Design, Implement and Optimize system and network security to protect against unauthorized intrusion & to ensure a centralized Antivirus & Spam free IT environment.• Assembling Desktop, Laptops, Printers, UPS, Multimedia & Scanner to ensure smooth running of total system.• Install Operating System: e.g. Windows XP, Windows Vista, Windows 7, Windows 8 and Windows 10.• Maintenance & Troubleshooting of CCTV camera with DVR (HIK Vision, Tele eye, AV-tech).• Graphics Design use Adobe Creative Suit 3. Design Banners, ID card, Business Card, Festoon etc.• Coordination with 3rd party IT service providers. Show less

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  Purboshikha News

  Aug 2015 - Aug 2016

  Senior IT Officer

  • Direct the development, implementation and administration of all IT.• Ensure timely and accurate delivery of technology products and services.• Oversee new system facilitation, current system enhancements.• Manage internal/external application upgrades.• Define and improve all system and network operations processes.• Control and manage all the network and internet service.• Day to day troubleshooting.• Bandwidth Management. • Coordination with 3rd party IT service providers. Show less

• 

  AKS Khan Limited

  Mar 2017 - Sept 2018

  Senior Executive - IT

  • Maintain IT infrastructure (Hardware, Network, Software & Data Connectivity) in Branch Offices.• Setup and configure Mikro-Tik CCR, Maintenance Bandwidth, monitoring MRTG & Firewall.• Install and Troubleshoot Operating System: Windows, Linux and Oracle Linux.• Maintain of Database Server, Microsoft Office 365, IP Phone Server, Proxy Server, and File Server.• Setup and maintenance GAMCA software. Ensure training to end users / staff about GAMCA software. • Oversees and Managing Windows Group Policy, User Authentication, Permission and Files Restriction.• Data Backup & Recovery Systems using RAID technology on Linux and Windows Platform.• Keep update to the manager that company IT/MIS assets are maintained responsibly. • Configure and Maintain Biometric System, Eudora, Outlook, Mail Backup and restore.• Provided day-to-day technical support and troubleshooting for users employing laptops and desktops.• Manage all other IT activities including CCTV, Access Control System, Intercom system with PABX, E1 and IP Telephone System, Central UPS System.• Graphics Design.• Manage of kinds of IT related Vendors & Suppliers. Show less

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  Ispahani Summit Alliance Terminal Limited

  Sept 2018 - Jun 2021

  Senior Executive - IT

  • Administering & managing all the servers (Active Directory Server, File Server, Web & Application Server, Antivirus Server, Database Server, DNS, Website, proxy and access security service) of the organization.• Maintaining, troubleshooting, installing and configuring of LAN, WAN and WiFi equipment.• Providing technical supports (Computer Hardware, Laptop, Printer, Scanner, Email, CCTV, NVR, Network and Port related Software) to the end users on different systems.• Oversee system security, troubleshoots and fix failures, schedules and execute backups and prepare system restoration/disaster recovery plans.• Manage and implementing Network Security devices and protocols including Firewall, Router & Switch.• Manage system & network design and architecture and monitor system & network stability and activity, making recommendations for additional resources and equipment.• Responsible for maintaining, protecting & developing company's IT systems such as Access Control, Surveillance systems, etc. and performing routine monitoring of all the installed systems.• Coordinating with the vendors/providers/suppliers for their prompt supports. Regular monitoring of the performance of all the systems.• In conjunction with senior managements, creates long term IT plan to achieve the agreed IT strategy.• Highlights and proposes solutions where organizational objectives are not synchronized with existing IT plans, thereby managing the risk to the organization.• Preserve & maintain necessary documentation and records for Audit Purpose. Show less

• 

  Ispahani Summit Alliance Terminals Limited

  Jul 2021 - now

  •Lead IT supports team with guidance and assign tasks (PC Hardware, Laptop, Printer, Scanner, Email MSO 365, Zimbra, CCTV, NVR, BD NBR, Port related Software) to the end users on different systems.•Administering & managing all the servers (Active Directory, FTP, Website & Application, Antivirus EPS, ODERP, DB Server, DNS, SODMS, Proxy, UTM and Access security service) of the organization.•Oversee system security, troubleshoots and fix failures, schedules and execute backups and prepare system restoration/disaster recovery plans with using RAID technology on Linux and Windows Platform.•Manage system, network design, architecture & implementing Network Security devices, protocols including Firewall, Core Router & Switch stability and activity with troubleshooting, installing and configuring of LAN, WAN, AP and Wi-Fi equipment’s.•Responsible for maintaining, protecting & developing company's IT systems such as Access Control, Surveillance systems and team etc. and performing routine monitoring of all the installed systems and Log.•Make yearly and Project budget, recommend for additional resources, Lead IT Team in Projects.•Highlights and proposes solutions where organizational objectives are not synchronized with existing IT plans, thereby managing the risk and conjunction with senior managements, creates long term IT plan to achieve the agreed IT strategy of the organization.•Coordinating with the vendors/providers/suppliers for their prompt supports. •Provide orientation and training to end users for all modified and new systems.•Make Policy ‘s & maintain necessary documentation, records for internal and external IT Audit Purpose.•Design and perform server and security audits, system backup procedures, and other recovery processes in accordance with the company`s disaster recovery and business continuity strategies. Show less •Administering & managing all the servers (Active Directory, File, Website & Application Server, Antivirus Server, ODERP, Database Server, DNS, SODMS, proxy, UTM and access security service) of the organization.•Maintaining, troubleshooting, installing and configuring of LAN, WAN, AP and Wi-Fi equipment.•Providing technical supports ( PC Hardware, Laptop, Printer, Scanner, Email MSO 365, CCTV, NVR, Network and Bangladesh Customs NBR and Port related Software) to the end users on different systems.•Oversee system security, troubleshoots and fix failures, schedules and execute backups and prepare system restoration/disaster recovery plans with using RAID technology on Linux and Windows Platform.•Manage and implementing Network Security devices, protocols including Firewall, Core Router & Switch.•Manage system & network design and architecture and monitor system & network stability and activity•Make yearly and Project budget and recommendations for additional resources and equipment.•Responsible for maintaining, protecting & developing company's IT systems such as Access Control, Surveillance systems and team etc. and performing routine monitoring of all the installed systems.•Coordinating with the vendors/providers/suppliers for their prompt supports. •Regular monitoring of the performance of all the systems and maintain all Log as required.•In conjunction with senior managements, creates long term IT plan to achieve the agreed IT strategy.•Highlights and proposes solutions where organizational objectives are not synchronized with existing IT plans, thereby managing the risk to the organization.•Make Policy‘s & maintain necessary documentation, records for internal and external IT Audit Purpose.•Monitor and test system performance; prepare and deliver system performance statistics and reports.•Provide orientation and training to end users for all modified and new systems.•Provide guidance and assign tasks to System Engineers. Show less

  • Deputy Manager - IT

    Jul 2024 - now

  • Assistant Manager - IT

    Jul 2021 - Aug 2024