Ali Bataineh

Experience

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  Silicon lab

  Jan 2017 - Jan 2019

  Embedded Systems And Sales Engineer

  • Developed and implemented software verification criteria and plans.• Worked with embedded real-time software systems in close coordination with electrical engineers.• Contributed technical skills to support new product development and existing product maintenance.• Analyzed design and determined coding, programming and integration based on general objectives and knowledge of overall architecture of product or solution.

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  Orange

  Jan 2019 - Feb 2021

  Technical Support Engineer

  • Provided technical support to customers by troubleshooting and resolvinghardware and software issues.• Installed and tested operating systems, applications, updates, patches, andservice packs.• Troubleshot network connectivity problems such as router configurations, IPaddressing, and DHCP server setup.• Performed system backups on a regular basis according to established policies.• Developed documentation of customer's technical environment includingnetwork topology diagrams and asset inventories. Show less

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  AL-Etqan for Water Technology

  Jan 2021 - May 2022

  Control Systems Engineer

  • Analyzed existing control system designs to identify areas of improvement.• Designed and developed software for PLCs, HMIs, SCADA systems and otherrelated components.• Programmed PLCs using ladder logic diagrams to meet customer requirements.• Developed technical solutions to resolved complex range of problems.

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  CVS Health Inc

  May 2022 - Oct 2022

  Shift Supervisor

  • Completed opening and closing duties to facilitate business operations.• Assisted upper management with daily operations to meet standards of service and quality.• Collaborated with team members to improve performance and implement training updates.• Supervised and led employees to maintain productivity and customer service.

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  Heart Rhythm Center of Philadelphia

  Jul 2022 - now

  System Analyst

  • Developed system requirements documents and analyzed user needs to ensure the delivery of quality software solutions.• Provided technical support for users, troubleshot, and resolved problems with programs and systems.• Installed and configured server hardware components such as memory, hard drives, network cards.• Implemented security policies to ensure the safety of data stored on servers.• Coordinated installation of updated computer programs and systems.• Assisted in the design of local area networks and wide area networks.• Configured and maintained network hardware, including routers, switches, firewalls, and wireless access points.• Developed policies for using and managing computer networks Show less

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  Children's Hospital of Philadelphia

  Oct 2022 - now

  Family Services Coordinator

  • Monitored email and phone communication to provide prompt responses and solutions.• Worked with care team to assess family’s needs and discuss collaborative treatment efforts.• Used job-related software to compose or prepare correspondence, case notes and technical reports.• Worked with community resources to engage social Work activities and help families access services.