Experience

• 

  Ict eurotel

  Jan 1999 - Jun 2006

  Human resources

  Responsible for all escalated disciplinary matters internal and external Full responsibility for all HR processes including developing job spec, staff development, rewards and retentionSuccessfully managed multilingual recruitment campaigns on behalf of various high profile US and European clients such as Microsoft, Glaxosmithkline, Barclays, Capital One, Morgan Stanley, Stonebridge, US robotics and many more Successfully managed high volume recruitment for new campaigns and ramp ups in Dublin and Athlone. High volume Recruitment in Sales, Customer Service and Technical support with a focus on Financial services, Tech and pharmaceutical industries. Liaising with FAS, recruitment agencies, colleges and jobs clubs to run open days and recruitment events Collaborated on recruitment advertisements that won numerous Excellence in Recruitment Advertising awardsDelivered hard and soft skills training internationally, including new hire induction training, product training, soft skills, sales and systems training. Managed TUPE and redundancy situations as they aroseResponsible for office health and safety, certified health and safety officer Show less

• 

  Capita business services

  Jun 2006 - Jan 2010

  Training and recruitment manager

  Responsible for the full training, recruitment and payroll function and 12 staff across 6 call centres in Dublin and CorkDeveloping and maintaining relationships with all department managers, union officials, agencies and other external vendors. Oversee recruitment process from advertisement to offerEnsure company is compliant with all legislation in relation to recruitment, HR, health and safety, Regulatory Compliance. Conduct regular training needs analysis of centres and manage a training budget to insure maximum development of staff within budgetary constraintsLiaise with various unemployment groups to develop bespoke training plans or organise internshipsResearch, identify and address training effectiveness. Conduct training assessments; develop action plans to support achievement of KPIs.Oversee reporting on Cost per acquisition, Source, Attrition and training and ensure these are within agreed ranges and budgetsConduct gap analyses and collaborate with operations to ensure appropriate career development programs and initiatives are aligned available to support critical skill development and succession planning Responsible for negotiating and planning for all government funded training through Skillnet or LAWP. Show less

• 

  Just eat takeaway.com

  Jan 2010 - May 2021

  Hr for ireland with additional responsibility for workplace wellness, compliance & office management

  Responsible for full HR and People function for Just Eat Ireland, Part of the international HR Team. Responsible for:Staff Recruitment & developmentStaff satisfactionStaff benefits and eventsAnnual and quarterly reviews Payroll and pension Disciplinary and labour relations mattersResponsible for Regulatory Compliance and GDPR for Just Eat Ireland. Diploma in GDPR and e privacyOffice ManagerImplemented and Manage the Workplace Wellness ProgrammeCertificate in workplace wellnessCertificate in Safe Talk Show less

• 

  Fastrack into information technology (fit)

  Jun 2021 - Jun 2022

  Tech apprenticeship officer
• 

  Ecovolt ltd

  Jun 2022 - Nov 2022

  Operations manager
• 

  Cara energy

  Jun 2022 - Nov 2022

  Operations manager

  Delighted to be launching Cara Energy. An accredited installation partner of globally recognized brands in Eco Heating, Solar PV systems, Electric Vehicle Chargers and Ventilation systems. The Cara Energy mission is to provide customers with the very best renewable energy and energy efficient products on the market.

• 

  Tailte éireann

  Jan 2023 - Sept 2024

  Strategic hr and corporate services

  Currently responsible for a HR data cleansing project on behalf of Tailte Eireann. Ensuring all HR data is stored, decommissioned or archived in line with General Data Protection Regulations and National Archive document retention guidelines.