Rohit Raj

Experience

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  Indian Oil Corporation Limited

  Dec 2014 - Dec 2014

  Engineering Internship I

  Studied operations at IOCL's Panipat plant, created a report on areas for improvement, and presented findings to management.

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  Indian Farmers Fertiliser Coop Ltd.

  May 2015 - Jun 2015

  Engineering Internship II

  Conducted a comprehensive study of IFFCO Kalol Plant's production department, analyzing plant operations, identifying and troubleshooting hydrogen leaks in the Urea Reformers, and suggesting solutions for welding open cracks. Additionally, studied IFFCO's global network, including transport lines and distribution sector management, gaining a deep understanding of the company's operations and contributing to process improvement efforts.

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  Indian Institute of Technology, Roorkee

  Jun 2015 - May 2016

  Rowing Secretary

  As Rowing Secretary of IIT Roorkee, led the coordination and execution of 100+ rowing sessions

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  HMD Global

  May 2020 - Jul 2020

  MBA Summer Intern (Marketing)

  1. Identified opportunities to improve user experience for Nokia Phones Community and Nokia Support, recommending five UI changes that were approved by the CMO India and successfully implemented.2. Proposed changes to the digital marketing strategy, including improvements to SEO, 15+ review sites, and Amazon's manufacturer media content.3. Developed and implemented customized ORM templates for five types of customer feedback, and optimized ORM by analyzing 17+ brands. This led to a significant increase in positive online sentiment, improved customer satisfaction, and better brand reputation. Show less

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  IDFC FIRST Bank

  Jun 2021 - Jul 2022

  Product Manager

  Digital Product Manager for IDFC FIRST Bank’s MyFIRST Partner App:https://www.idfcfirstbank.com/myfirst-partner-app1. Spearheaded the successful revamp of MyFIRST Partner App by leading a team of 10+ cross-functional members resulting in a cumulative annual loan disbursal of 60 million Euros.2. Optimized the product funnel by implementing 20+ builds, monitoring 20+ metrics, and fixing bugs. Increased loan disbursal by 151%.3. Developed and executed the product roadmap by prioritizing the backlog of requirements via JIRA stories and preparing process flows in Invision.4. Led end-to-end product life cycle by writing 50+ user stories, creating 20+ BRDs, scoping, Dev, QA, UAT, and dogfooding.5. Onboarded 6 new vendors for strategic procurement, ensuring delivery of service level agreements, and closing requirements.6. Coordinated the delivery of 20+ B2C digital marketing campaigns across 4 mediums, collaborating with 15+ cross-functional stakeholders, and achieving successful campaign results. Show less

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  American Express

  Oct 2022 - now

  Product Owner Global Commercial Services

  Product Owner for American Express @Work Platform - A fully interactive web-based global reporting tool.@Work Reporting gives you the power and flexibility to turn information into actionable insights that work for you. When you have a comprehensive picture of your spending, you can create real impacts for your business.1.) Responsible for defining and prioritizing the features and functionality of products, ensuring that they meet customer needs and drive business growth2.) Working with cross-functional teams to drive product development from concept to launch3.) Proficiency in tools and techniques for agile product development, including user stories, epics, and acceptance criteria Show less