Experience

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  University of brawijaya

  Nov 2018 - Nov 2018

  Enumerator for exxonmobil cepu limited project

  I worked as an Enumerator for the Brawijaya University lecturers' research of Corporate Social Responsibility's project of ExxonMobil Cepu Limited. I collect census data and information by doing interviews door-to-door ─ with the people who live between or surrounding the area of ExxonMobil Cepu Limited.

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  Lionbridge

  Aug 2019 - Aug 2020

  Social media evaluator

  I worked for Lionbridge as social media evaluator. The duties of this position are to perform interactivity and engagement on social media platforms, and in my experience, it's for Instagram. I review targeted ads on social media and provide constructive, detailed feedback on their content, appearance, relevance, overall quality, as well as cultural relevance in Indonesia.

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  Palka headquarters (café)

  Nov 2020 - Mar 2021

  Junior barista & content creator

  • Assist with the work of the Senior Barista, such as operating and cleaning the espresso machine and preparing orders.• Assist in developing on new recipe.• Support customer relations by engaging with the customer and provide best service to increase customer experience.• Support the Marketing Officer to create content for café’s social media.

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  Tugu hotels & restaurants

  Mar 2021 - Jun 2023

  Secretary of sales & marketing | sales executive | social media specialist

  Secretary of Sales & Marketing:• Making and coordinating banquet and marketing event details like wine tasting, cultural dining series, etc.• Create a yearly planning for hotel & restaurants for brand management and marketing purpose.• Prepare sales calls or visits to maintain relations and relaying updates on current events or promos to clients and business partners.• Maintain excellence relations with the hotel guests by handling a private Antique Collections Tour around the hotel, handling complaints, etc.• Prepare analysis report on business competitors.• Prepare weekly follow up report on each marketing department updates.Social Media Specialist:• Create and organized weekly contents and content pilar for Tugu Hotels & Restaurants Group Instagram accounts.• Identified, developed, and evaluated marketing strategies according to company objectives and market trends through media monitoring. And prepare marketing strategy such as advertisement & promo through social media.• Analyzed the engagement of the social media by preparing digital analytics report.• Managed good relations and make a collaborative plan with an online community such as influencers or Key Opinion Leader (KOL).• Create copywriting for promotion packages, social media captions and scripts, hotel website, media press release, etc. Show less

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  Pt bank danamon indonesia, tbk.

  Jun 2023 - Jun 2024

  • Project placement in Digital Strategic Partnership Division to learn and handle the end-to-end acquisition process for digital payment by preparing strong pitch-deck, agreement, monitoring integration and performance.• Assist document preparation for Digital Strategic Partnership and collaborate with internal & external stakeholders to work on project.• Assist in the Digital Strategic Partnership key performance index matrix by closing a deal and dealing with several partners and merchants.• Prepare Marketing Program to support acquisition and transaction achievement. Show less Danamon Bankers Trainee (DBT) is a Danamon Management Trainee program where we are to be prepared to become Future Leaders in various business lines, divisions and functions within the Bank.During this period here are my roles and achievements:• Participate and learn about general banking on bank-wide basis for 5 months.• Observe and assist day-to-day operations of bank branches to know in-depth practice of each roles in branch.• Observe day-to-day several divisions in Head Office to get a glimpse of several bank roles such as; Syariah, Consumer Lending & Funding, and Enterprise Banking.• Honored to be as Project Officer and lead the committee for DBT 20 & 21 Welcoming Ceremony. Show less

  • Digital Banking Strategic Partnership

    Nov 2023 - Jun 2024

  • Danamon Bankers Trainee

    Jun 2023 - Jun 2024
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  Favehotel ltc glodok jakarta

  Jul 2024 - Aug 2025

  Sales executive

  • Develop and maintain client relationships. • Promote hotel services, packages, and facilities through sales calls, meetings, emails, and presentations. • Conduct market analysis and identify new business opportunities, generate leads, and convert them into sales to achieve revenue targets. • Prepare sales reports, forecasts, and updates for management to track performance and strategize future sales efforts.

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  M+ software

  Aug 2025 - now

  Customer onboarding for s.a.r.a

  Responsible for guiding new clients through the initial stages, ensuring they can smoothly set up, understand, and start using the software effectively. It involves assisting clients with user guide, training, building a positive relationship so they feel supported from the start. The main goal is to create a seamless first experience that increases client satisfaction, reduces early churn, and sets the foundation for long-term success with the product.