Deep Enrich
David ojwang
131 followersTimeline
About me
Mgt | Finance | Customer Support & Public Policy
Education
Masinde muliro university of science and technology
2013 - 2016Bachelor's degree business/commerce, finance 2nd class upper divisionKenya institute of mangement
2007 - 2012Diploma purchasing and supply management upper credit
Kenyatta university
2022 - 2024Master of arts - ma public policy and administration
Experience
Automobile association of kenya
Jun 2005 - Jun 2009Sales and marketing executive
Safaricom plc
Sept 2010 - nowCustomer experience executive
Licenses & Certifications
- View certificate
Customer service: serving internal customers
LinkedinDec 2019
- View certificate
Listening to customers
LinkedinOct 2019 - View certificate
Building resilience
LinkedinOct 2019 - View certificate
Managing customer expectations for frontline employees
LinkedinOct 2019 - View certificate
Creating a positive customer experience
LinkedinOct 2019 - View certificate
Phone-based customer service
LinkedinOct 2019 - View certificate
Customer service: creating customer value
LinkedinNov 2019 - View certificate
Customer service: problem solving and troubleshooting
LinkedinDec 2019 - View certificate
Retail customer service
LinkedinDec 2019 - View certificate
Building rapport with customers
LinkedinOct 2019
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