Experience

• 

  Bsi steel

  Jun 2008 - Apr 2010

  Human resources

  I started in the HR department on a learnership. I was then hired as an HR Clerk upon completion of my degree. Whilst working there, I was also assigned the role of PA to the Chairman. I gained a great deal of experience in the corporate world, dealing with directors, external business contacts and employees. I learnt the importance of discretion and confidentiality, as well as time management. My general duties were as follows;•Assisted the HR Director and Manager with various tasks.•Conducted the Wage payroll for approximately 150 hourly-paid employees.•Handled the leave control for all South African based employees.•Managed the induction and orientation procedures.•Conducted training with all SA staff of the new HR system.•Assisted with rolling out the Workplace Skills Plan, and ensured that targets were met.•Participated in the Safety Committee meetings.•Sourced, ordered and distributed the corporate clothing for all branches (SA, DRC, Zambia, Mozambique and Zimbabwe).•Was the primary point of contact in the HR department for the employees.•Managed the employee medical aid schemes and assisted employees with any questions, concerns and changes.•Handled the administration of the employee Provident funds.•Promoted staff wellness, and sourced healthy food options for staff. Arranged wellness days.•Handled the IODs; ensured that paperwork was correctly completed, reported the injury to the Labour Department, arranged transport of the patient to the medical facilities and managed records for IODs.•Conducted Probationary Reviews, along with the relevant supervisor.•Designed various PowerPoint presentations.•Organised company events, such as department functions, and the annual Christmas parties which catered for approximately 200 people, including children.•Handled the general secretarial duties for the Group Chairman.•Organised flights, visas, accommodation and other travel arrangements for the Group Directors.•Produced the company newsletter. Show less

• 

  Essence deli cafe

  Jul 2011 - Apr 2012

  Assistant restuarant manager

  As an Assistant Manager, my role was to oversee the day-to-day operation of the restaurant, ensuring service standards were met. I handled the daily cash up and ordering of stock for the upcoming days. I managed the waitrons and kitchen staff on duty. I developed my management skills and I learnt how to, and how not to, resolve conflict.

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  Crystal cruises

  Apr 2012 - now

  I primarily handled admin for the Deck Department. I worked closely with senior management on board. I also worked closely, but remotely, with many people at the offices located in Los Angeles, Miami, Oslo, Malaysia and Manila. I gained significant knowledge regarding the general operation of the vessel. I learnt how to work with people from an array of nations, cultures and backgrounds. My general duties were;•Scheduled and took minutes of various meetings.•Assisted the Captains and Vice Captains with crew disciplinary matters, including; interviews, records of discussion, writing warnings and documenting Captain's Court proceedings.•Maintained and updated the Deck and Engine Departments' vacation plans.•Coordinated the performance reviews for the Deck officers and crew with the relevant supervisors. •Ensured that all Deck officers and crew logged their working hours correctly and checked for potential MLC non-compliances.•Calculated the weekly overtime for the Deck crew.•Created and maintained spreadsheets for various reports and tracking.•Ensured that all licenses of the Deck and Engine officers and crew were up-to-date.•Took written notes during safety drills and debrief meetings for official record-keeping.•Was responsible for the administrative upkeep of the Safety Management System documentation.•Designated Document Control Officer for the SMS documentation, and was responsible for updating Shipboard Directives.•Managed the administration of any ship visitor requests.•Assisted with any contractors who were scheduled to embark.•Assisted the Hotel Department when required.•Supervised a shift for the guest check-in procedures.•Handled the administrative section of any local port authority inspections, US Coast Guard inspections etc.•Performed assistant duties to the Captains and Vice Captains, and gave overall support to the Deck Department.•Assisted the project manager and project team with numerous tasks during the ship's dry dock. Show less

  • Environmental Officer

    Oct 2021 - now

  • Ship's Operations Assistant

    Mar 2013 - Oct 2021

  • Bar Waitress

    Apr 2012 - Mar 2013