Lukas Botha

Experience

• 

  City Council of Pretoria

  Dec 1994 - Jul 1997

  Data Engineer

  Managing data and capturing data for GIS systemsETL and data manipulation for transfer

• 

  Netluk Farming

  Aug 1997 - Feb 2000

  Farm Manager

  Operations Manager for Netluk FarmingSalesFinancesStaff RelationsAcquisitions

• 

  AfriGIS

  Feb 2000 - Sept 2001

  Systems Support Engineer

  Technical Support for Corporate Clients on GIS systems

• 

  EDS (now HP)

  Dec 2001 - May 2004

  Database Administrator

  Mainly focussed on Afrox industrial and Afrox Healthcare. Supporting production and Dataware housing environments.Also involved with Impala Platinum and Gensec with production support and design of H/A sollutions

• 

  ISolve

  Jun 2004 - Dec 2006

  Senior Database Administrator

  Working with Financial services clients, I assisted in developing Data Mart at Nedbank Personal Loans that utilised SAN replication to expose multiple copies of the Mart to different areas.Performance and trouble shooting of ETL process for Standard bank Home Loans, achieved significant improvements in process and performance.

• 

  FNB South Africa

  Dec 2006 - Sept 2013

  Senior Team Technical Leader, providing architecture guidance in the Infrastructure, Networking and Database space.Architecting and planning infrastructure upgrades to Blade server infrastructure as well as Managing Storage and storage requirements.Implemented DR solution for the segment based on SRM, greatly improving business recovery.Currently involved with Architecture group for FNB to determine Virtualisation Best practices and Storage implementation. Analysing and implementing database solutionsStorage management and DR and data protection policies for database environment. I was responsible for a single database platform architecture. Sybase and DB2 systems were consolidated to MS SQLWas the first to setup and execute a DR plan for a mission critical banking application, that was not considered recoverable in the segment

  • Technology Evangelist - Virtualisation,Database and Infrastructure

    Dec 2006 - Sept 2013

  • Team Lead Database

    Aug 2008 - Feb 2010

  • Data Architect

    Dec 2006 - Jul 2008
• 

  VMware

  Oct 2013 - now

  Relocated to NetherlandsVMware Customer Success is a critical element to the success of our customers. It involves ensuring that customers achieve their desired outcomes by utilising the products or services offered by VMware. One key player in ensuring customer success is the Technical Account Manager (TAM), who serves as a primary point of contact for customers, assisting them with technical issues and ensuring that they receive the best possible experience.The role of a Technical Account Manager is multi-faceted, and their responsibilities may vary depending on the specific business and customer needs. However, the core function of a TAM is to provide a high level of technical guidance to customers, assisting them in the implementation, utilization, and optimization of VMware products and technology. This involves working closely with the customer to understand their goals, challenges, and technical requirements, and then providing guidance and support for those solutions to meet their needs.The Technical Account Manager is responsible for identifying potential technical challenges that may arise, proactively addressing them, and providing ongoing guidance to ensure that the customer is successful. Additionally, the TAM acts as a liaison between the customer and VMware, ensuring that communication is clear and consistent.In summary, the Technical Account Manager is a critical component of customer success, ensuring that customers achieve their desired outcomes through the utilisation of products or services. By providing technical expertise, support, and guidance, the TAM helps to build strong relationships with customers, foster trust, and ultimately drive business growth. Show less Relocated to DubaiMy time spent in the METNA VMware TAM real will be one of the highlights of my career. The TAM team showed me excellence, ingenuity, customer focus, leadership, friendship, community and became a extension of my family. There was no challenge too big or issue that could not be tackled without persevering to reach an outcome.Having seen what a amazing impact the team has had on their customers, I was lucky enough to be part of building the brand fro our team. Giving it an identity and allowing the excellence that was achieve to be channeled into a brand that every single member could be proud of. Show less Started my Career with VMware after working in Financial Services and Consulting for many years. Having ended up working as a TAM in the South African office for VMware was a role I did not know I wanted or needed. The time spent here with an amazing team taught me so much, learning from my customers further extending my Solution Architecture capabilities.Working closely with the PSO team, provided great insight into the composition of engagements and the risk and management of those engagements. As a team we built a framework for engagement for customers that had the requirement to deploy a cloud based infrastructure. Across multiple roles we created a framework that covered people, process and technology, building a sustainable approach to implementing cloud programs. Show less

  • Staff TAM

    May 2023 - now

  • Staff TAM

    Mar 2017 - now

  • Senior TAM

    Oct 2013 - now