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Mohamed Ehab

Mohamed Ehab

Information Technology Specialist

Followers of Mohamed Ehab319 followers
location of Mohamed Ehabالقليوبية العبور مصر

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  • Timeline

  • About me

    Desktop Engineer at Vivo

  • Education

    • 24th october language school

      -
      Bachelor's degree Computer Engineering Technology/Technician very good

    • Elsafwa academy

      -
      Engneering Computer Science Very good

  • Experience

    • Sofipack S.A.E

      May 2019 - Apr 2022
      Information Technology Specialist

    • Vivo

      Apr 2022 - now
      Desktop Support Engineer

      Create functional software and disk images.Deploy system-wide software and network updates.Develop software update schedules.Fix problems with network servers.Install new hardware throughout the organization.Manage smaller teams of IT support specialists.Provide customer support for users.Repair hardware throughout the organization.Replace outdated or nonfunctional hardware throughout the organization.Resolve system security issues.Train new users within an organization.Troubleshoot software, hardware and network issues.Use ticketing systems to track and solve user issues.Write procedural documents. عرض أقل

  • Licenses & Certifications