Syed Waqas Shah

Experience

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  Hewlett-Packard

  Jul 2011 - Oct 2015

  Netbackup Backup & Restore Engineer

  • Led server migrations using NetBackup 5230 (v6.5 to v7.6.x) across data centers.• Coordinated with teams to resolve backup connectivity issues.• Upgraded NetBackup (v7.0 to 7.6.x) and PureDisk (v1.4.x to v1.4.4).• Managed backups, restores, policies, and volume pools.• Expertise in RMAN, SQL, Windows, Linux and VMware backups.• Configured NetBackup Appliances, monitored performance.• Generated backup reports, tracked tape media, and managed restores.• Oversaw daily monitoring and initial troubleshooting.• Managed tape libraries, coordinated upgrades, and maintained patches. Show less

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  BlueShield of California

  Feb 2016 - Feb 2017

  Netbackup Senior Backup and Recovery Engineer

  • Orchestrated diverse backup solutions for enterprises, ensuring data protection across systems.• Collaborated with cross-functional teams to tailor backup strategies to specific needs.• Managed firmware/BIOS upgrades on 5230 and 5330 appliances for performance/security.• Oversaw tape retrieval, transportation, and storage at Iron Mountain facilities.• Implemented VMware-based backups for virtual environments, optimizing data protection.• Used disk-based backup and VTL for enhanced data availability and recovery.• Administered vaulting process, ensuring seamless offsite backup data transmission.• Verified, duplicated, expired, and imported backup images for data integrity.• Configured servers and backup appliances in data centers for optimal performance.• Monitored backup performance, swiftly addressing issues to optimize efficiency.• Led backup tests, exceeding RTOs, and minimizing downtime.• Troubleshot complex backup failures, minimizing business impact.• Governed backup policies, aligning with industry benchmarks.• Evaluated technologies, collaborating with vendors to enhance infrastructure. Show less

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  Natus Medical Incorporated

  Mar 2017 - now

  Senior Backup & Recovery Engineer

  • Designed, deployed, and maintained Rubrik, EMC Networker, and Backup Exec Backup solutions to ensure efficient data protection and recovery for critical systems.• Collaborated with cross-functional teams to gather backup requirements, analyze data protection needs, and formulate comprehensive backup strategies.• Monitored backup performance, storage utilization, and data integrity to proactively address potential issues and optimize system performance.• Conducted regular backup tests and disaster recovery simulations to validate the effectiveness of backup strategies and improve recovery time objectives (RTOs) by 20%.• Assisted in troubleshooting backup failures, identified root causes, and implemented corrective actions to minimize downtime and data loss.• Managed backup policies, retention schedules, and archival processes in alignment with industry best practices and company policies.• Collaborated with vendors and evaluated new technologies to enhance the backup infrastructure's capabilities and stay up-to-date with industry trends.• Led complete backup infrastructure migration to Rubrik appliance, covering VMs, physical and database servers.• Executed physical backup server migration across sites due to hardware EOSL.• Decommissioned backup servers and tape libraries for closed offices, retained indexes/catalogs.• Transferred Exchange backup to cloud, establishing security groups for full O365 coverage.• Successfully performed multiple disaster recoveries, restoring PROD VMs and physical machines. Show less