Dharam B.

Experience

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  King Edward Memorial Hospital

  May 2007 - Dec 2007

  Bioengineering Intern

  • Assist more experienced technicians on troubleshooting equipment and planned maintenance on basic biomedical or electronic equipment following current standards, code and procedures to ensure safe and effective operation of those devices. • Ensure proper care of spares, tools and test equipment and ensure calibration, enhance and maintain technical knowledge of current standards, codes and procedures regarding safe and effective use of medical equipment formal instruction.

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  Southern Illinois Univeristy

  May 2010 - Oct 2011

  • Successfully designed artificial pumping device to measure pressure around 80 – 120 mmHg and serially communicate with computer via data logger.• Demonstrate device feasibility and comparing performance stainless steel, nitinol, cobalt chromium stent implants fatigue life for at least 40 million cycles. • Successfully mounted air controlled piston with sensitive load cell to supply external force on the stents and then compare the material performance under load.• Designed guide wire catheter for smooth insertion of stents, make 3-D solid computer models for appropriate design selection. • Test mechanical properties using Instron, material testing competence in static and cyclic testing; data acquisition, scanning electron microscopy and statistical analysis of materials, machining tools for the device. Show less

  • Research Assistant

    Aug 2010 - Oct 2011

  • Laboratory Assistant

    May 2010 - Sept 2011
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  Baxter International Inc.

  Oct 2011 - Aug 2015

  • Perform in-depth complaint investigation for customer reported problems related with small, large volumetric infusion pumps and intravenous therapy products.• Analysis of data from various quality inputs to determine the risk level with a summary of analysis of the determine problem and the cause coding for the same.• Core member of Green Belt project focused on task model optimization, value stream mapping leading to process improvement globally. • Reduction of WIP to manageable level for IVT therapy devices and Infusion pumps as planned.• Responsible for complaint processing, As Reported Problem Code scrubbing for IVT therapy products, drafted Work Instructions to perform investigational tasks. • CAPA Effectiveness checks to determine if implemented corrective action was effective or not and help towards the closure of CAPA. • Perform internal audit checks for complaint investigations performed on a weekly basis.• Meeting expectations to a participation percentage to 103% and accuracy of 92% till date. Show less

  • Sr. Engineer

    Nov 2014 - Aug 2015

  • Quality Engineer II

    Oct 2011 - Nov 2014
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  Abbott Diagnostics Business

  Aug 2015 - now

  - Support product complaint investigation- Participate in Internal Audits, FDA Audits, Corporate Audits and 3rd Party Audits- Call management system owner for Abbott Molecular division- Lead trainer of call management system for all field service representatives globally. - Developed spare parts trending tool using Abbott's non-product software validation process.- Business process owner for DOMO application software- Initiate and investigate Corrective Action and Preventive Action (CAPAs) to root cause and take necessary actions to help resolve systemic issue in medical instruments.- Assist Field Quality Assurance team for on-market product quality issues. Show less

  • Manager, Global Service Performance Quality

    Sept 2020 - now

  • Sr. Engineer III

    Aug 2015 - Aug 2020