Mansi Verma

Experience

• 

  Allstate

  Jun 2018 - Jan 2020

  Associate

  • Responsible for maintaining client relationship by managing customer value chain• Responsible for reviewing and processing customer claim reimbursement requests with further detailed investigation• Responsible for handling monetary transactions by adhering to administrative guidelines and policies• Responsible to improve the efficiency and productivity of total loss department [claimsservices]• Responsible for giving strategic insights to the company• Involved in periodic interaction with onshore leaders and national head• Expertise in working with platforms such as Lexis-Nexis, Nextgen and Copart Show less

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  MarketT Plus Research Services

  May 2021 - Jun 2023

  Project Manager

  Responsible for online market research- Manage ad-hoc as well as tracker projects execution for B2B, B2C and Healthcare.surveys.• Client Servicing-Project kick-off meetings to capture project deliverable and timelines. Set functional timelines to meet overall project timelineand manage deliverable to that schedule.• Vendor management- Manage various vendors/partners to help in achieving desired deliveries on schedule.• Responsible for setting up and coordinate new and on-going projects.• Worked on conducting surveys as per client requirement, maintaining the data quality and delivering the data efficiently.• Involved with project coordination with other departments (e.g., accounts team, sales team, data analysis team).• Responsible to train new joinees with entire work process and ongoing project details• Responsible for detailed reporting of ongoing project for internal use and billing.• Responsible for managing invoicing and cost confirmation for vendors and clients. Show less