Lauren (Brinton) Walker, SHRM-CP

Lauren (Brinton) Walker, SHRM-CP

Customer Service Representative

location of Lauren (Brinton) Walker, SHRM-CPFairfax, Virginia, United States

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  • Timeline

  • About me

    Compensation Specialist at Dewberry

  • Education

    • Shippensburg University of Pennsylvania

      2015 - 2019
      Bachelor of Science in Business Administration - B.S.B.A Finance
  • Experience

    • Ta-Dah! Boutique

      Jun 2016 - Aug 2017
      Customer Service Representative

      - Monitored cash drawers at checkout stations to ensure adequate cash supply. - Accountable for cash handling along with drawer settlement. - Play a role in reaching daily, weekly, and monthly store sale goals. - Assisted customers with selecting and customizing available items based on individual requirements. - Assisted customers by listening closely, finding solutions to problems and making recommendations based on extensive product knowledge

    • Gardner/Fox Associates, Inc

      Dec 2016 - Jan 2017
      Assistant

      - Accountable for filing and updating paperwork for the Accounting Department. - Responsible for calling clients to confirm personal and company information. - Assisted balancing accounts and ledgers for companies. - Communicated proactively with the supervisor and immediately brought issues to their attention.

    • Firstrust Bank

      May 2018 - Aug 2018
      Bank Teller

      - Universal Banker - Floated to each branch providing customer service. - Accountable for meeting monthly sales and service goals. - Provided customer records on demand, including account statements and copies of checks. - Assisted managers, verified money received and sent for shipments.

    • Reliability & Performance Technologies ( R&P )

      Jul 2019 - Apr 2022
      Technical Recruiter/Human Resource Specialist

      Technical Recruiter Responsibilities:- Work with Hiring Managers and Business Leaders to develop and incorporate a full cycle recruiting process to meet the company’s staffing goals each year.- Provided highly qualified candidates with various skill sets and levels to hiring managers for their open positions.- Participated in weekly Program Management meetings to communicate recruitment/staffing updates to the managers and leadership teams.- Assisted proposal teams in developing staffing plans according to proposal requirements.- Assisted the company in achieving the New Hire Vets Medallion Award for two consecutive years with my recruiting efforts.Human Resource Responsibilities:- Responsible for onboarding and orientation days for all new hires both in-person and remote throughout our 10 office locations.- Trained and assisted new employees on our Procas Timesheet System and our Paychex Flex BenefitsAdministration Systems.- Assisted Human Resource Director in managing assignments and tasks.Corporate Responsibilities:- Assisted with the branding and marketing of the company through the company newsletters, companywebsite, and social media.- Assisted Business Development operations by managing all employee profiles.Financial Analyst Responsibilities:- Assisted in the development of a standardized Cost Control and Financing Budget template which included budgeting tables, financial tables, and graphs for contracts that were awarded to the company.- Responsible for completing the Cost Control and Financing Budget for two major contracts for their Monthly Status Report to the Government.- Trained two employees on the Cost Control and Financing Budget template as the company was awarded new contracts. Show less

    • Dewberry

      May 2022 - now
      • Compensation Specialist

        Oct 2023 - now
      • Recruiter

        May 2022 - Oct 2023
  • Licenses & Certifications

    • SHRM - Certified Professional (SHRM-CP)

      SHRM
      Jun 2021