Claudette Wus

Experience

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  Enterprise Rent-A-Car

  Jun 2003 - Jan 2004

  Management Trainee Intern

  - Develop and manage corporate customer accounts maintaining relationships and communications during all phases of involvement- Perform cost analysis of peak and non-peak vehicle rental periods to develop strategies for increased transactions- Manage inventory and rotate vehicles based on branch's typical customers- Maintain vehicle maintenance records including insurance claims for vehicle repairs- Exceed sales quota by 25% for rental insurance products- Perform daily reconciliation of monies, rental contracts, and inventory on-site- Research and apply strategies to increase business avenues Show less

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  Yuille's Cleaning Company

  Apr 2004 - Mar 2005

  Human Resources Manager

  - Consult on planning, marketing, and expansion for business opportunities- Grow business 15% through program development and marketing campaigns delivered to target markets - Negotiate contracts with clients for available services- Identify, attract, retain, and manage clients' services for customer accounts- Develop and build Human Resource database to manage employee data for personnel transactions- Serve as Human Resource Manager to recruit, train, and assign employees to contracted jobs- Develop partnership with school districts to provide OJT (on-the-job training) and employment for at-risk youth Show less

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  Hampton City Schools

  Apr 2004 - Mar 2005

  Professional Development Specialist

  - Provide physical and computerized trainings and tests for substitute teachers and teacher's assistants- Maintain educators' files and coordinate recertification process at scheduled intervals- Manage $50K grant funds for training and travel of district's educators- Develop, plan, manage, and conduct educational conferences held within the district's jurisdiction- Idealize, develop, and deploy employee appreciation events including dinners, giveaways, certificates, and awards- Recruit and manage volunteer opportunities for various events throughout the district- Serve on Superintendent's Strategy Team to identify ways to increase attendance rates, retain students, and boost graduate numbers Show less

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  State of Delaware

  Apr 2008 - Aug 2024

  Sr. Disaster Recovery Specialist/Information Support Specialist

  - Review, approve, and collaborate on Enterprise-wide business cases for technology changes to improve business processes- Provide leadership through management of various programs increasing organizational productivity - Build relationships with potential clients and provide continued support ensuring client retention- Create and distribute relevant reports to stakeholders- Promote and influence use of software product tools to various organizations- Review, negotiate, approve, and manage contracts throughout contract and purchase lifecycle in accordance with applicable laws- Provide technical and non-technical presentations, trainings, seminars, and public outreach to various audience levels including stakeholders, front-line employees, the C-Suite, and exhibition visitors- Manage projects on-time and within established budget throughout lifecycle phases - Report to organizational management on project and program issues, completion, and improvement plans- Recruit, train, assign, and manage employees and volunteers for various programs for the organization- Provide development, team-building of subordinates, and technical assistance to staff and end users.- Coordinate and research business issues, expansion strategies, and provide viable solutions- Develop, submit, and manage $1.25M grant budget for operations, programs, training, tests, and events related to business operations and incident preparedness levels- Plan, develop, and manage various operational plans for internal organization and external clients - Perform risk assessments and develop mitigating strategies for business risks- Liaise between clients, management, and IT groups to enhance communications of business needs and technical capabilities- Manage organization’s data retention and classification program for all areas of the organization in accordance with State and Federal laws- Provide Professional Career Development Mentorship Show less

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  Office of the Delaware State Treasurer

  Aug 2024 - now

  Strategic Project Performance Management Lead

  Research, design, and implement Project and Program efficiencies to ensure the organization can beneficial financial services to all Delawareans and stakeholders.