Mike Johnson, MSL

Experience

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  Conway Freight

  Jun 2005 - Jan 2012

  Operations Manager

  * Ensured the outbound operation met all its goals and objectives* Acted as Region SME (Subject Matter Expert) for re-handle reduction project* Assisted in generating additional revenue - up to 100% additional daily revenue* Led daily pre-shift meetings* Planned the manpower for daily outbound operation* Managed anywhere from 45 to 50 people daily

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  Aflac

  Jan 2011 - Jan 2012

  Insurance Agent

  * Worked with clients to help them understand their insurance needs* Connected with existing policy holders to provide services and support* Socialized and in-person networking to reach CEOs, business owners, or HR Managers to determine which voluntary benefit programs suited their employees

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  Fed Ex Freight

  Jan 2012 - Feb 2014

  Operations Supervisor

  * Oversaw the loading and unloading of freight* Ensured all employees adhered to all safety rules and regulations* Led daily Pre-shifts* Monitored and ensured superior service was provided to our customers

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  Pace Runners Logistics

  Feb 2014 - Feb 2016

  Operations Manager

  * Managed daily operations of multiple terminals in the Memphis Market with revenue exceeding $1 million annually* Increased revenue 15% by restructuring hiring practices and employing only industry professionals* Directed maintenance, terminal safety, scheduling, payroll, driver relations, P&L and training* Maintain relations with existing customer base to ensure excellent customer service is achieved* Led quarterly safety meetings, and improved safety compliance* Full P&L responsibility for terminal and mechanic shop LEAD changes that improved morale and productivity* Ensured Memphis market is compliance with DOT regulations Show less

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  Republic Services

  Feb 2016 - Nov 2018

  Operations Manager

  * Managed the collection activities for commercial and residential customers* Oversaw effective safety and accident prevention program* Led all operations to ensure compliance with standards* Drove change management initiatives to introduce and sustain new processes* Performed root cause analysis* Elevated effectiveness and efficiency by putting into action division-wide organizational, operational, and technical procedures, improving efficiency by 20%

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  GE/ Allyn International

  Nov 2018 - now

  Account Manager

  . Route Cargo in accordance to legal and customer requirements.. Training of new employees, including clients if needed.. Research and subject matter expertise in the field of logistics and transportation.. Capture all cost associated with shipments. . Negotiate shipment cost with brokers.. Actively search and capture savings and added value opportunities when possible.