
Alison Hepburn

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About me
PMP, PMI-ACP, CHIM certified Project Manager | Specializing in IT projects in health-care settings
Education

Ryerson University
2008 - 2016Bachelor’s Degree Health Administration, Health Information Management (with Honours)
George Brown College
2005 - 2007Diploma Health Information Management
Experience

University Health Network
May 2008 - Oct 2021Cyber Security Program• Planning, coordinating and leading the Policies & Standards and Incident Response Management & Business Continuity projects• Leading the development/revision, review & approval, communications and training of two organizational policies and ten internal standards• Leading the development & operationalization of the incident response management & business continuity processes and supporting materials• Liaising between various project & operational teams to obtain up-to-date deliverables, milestones, risks & issues, and action items Show less • Supported four Site Managers, one per hospital, in a variety of organizational-wide and/or site-specific operational activities, projects and initiatives• Planned, coordinated and supported the monthly UHN IT Downtime Committee & Working Group meetings• Participated in UHN’s IT downtime preparedness through the development of the downtime procedures refresh/approval process and other downtime preparedness-related tasks or initiatives• Planned & executed the successful 2016 Code Grey Information Systems Tabletop Exercise, which had approximately 100 individuals in attendance from all areas and positions of the organization Show less Site Coordinator, ConnectingGTA• Liaison between Sites and the various Project teams for implementation activities and issue resolution• Tracking the progress, and coordinating the completion, of various activities and milestones with the respective Sites• Monitoring and providing timely and accurate reporting throughout the various phases of the project• Completion and timely submission of all required project documentation• Anticipating and managing expectations and change in a rapidly evolving environment Show less Site Coordinator, ConnectingGTA• Liaison between Sites and the various Project teams for implementation activities and issue resolution• Tracking the progress, and coordinating the completion, of various activities and milestones with the respective Sites• Monitoring and providing timely and accurate reporting throughout the various phases of the project• Completion and timely submission of all required project documentation• Anticipating and managing expectations and change in a rapidly evolving environment Show less • Supervising and directing day to day operations• Staff management, support and performance monitoring/evaluation• Creation and revision to departmental policies and procedures• Participation in a variety of operational projects, with involvement consisting of, but not limited to, requirements gathering, gap/variance analysis, creation of workflow documentation, change management, training, communications, etc.• Administrative duties such as processing payroll, invoice payments, etc. Show less • Maintaining paper and electronic patient records, according to organizational policies and procedures, to promote accuracy and completeness of the record• Coordinates receipt, processing and reconciliation of patient records and related health care documentation• Prepared documents, in accordance to legislation and in a timely manner, in response to a wide variety of release of information requests (patient, legal, third party, etc.)• Performs audits and other quality activities related to patient records Show less
Project Manager
Jul 2018 - Oct 2021Senior IM/IT Analyst
Nov 2015 - Jul 2018Senior Project Analyst
Apr 2015 - Nov 2015Project Analyst
Jun 2013 - Apr 2015Supervisor, Health Record Services, Toronto Rehabilitation Institute
Jul 2011 - Jun 2013Health Records Team Lead, Toronto Rehabilitation Institute
Apr 2009 - Jul 2011Health Records Technician, Toronto Rehabilitation Institute
May 2008 - Apr 2009

George Brown College
Sept 2010 - Dec 2010Co-Instructor, Health Law & Ethics• Assisted in delivery of material during lectures to class of approximately one hundred students• Lead tutorial/Q&A sessions following lectures to subset of approximately thirty students• Creation and circulation of a variety of learning aids to be completed and used for discussion during tutorial sessions• Student management and performance evaluations for a subset of thirty students

Intelerad Medical Systems
Jun 2022 - nowProject Manager
Licenses & Certifications

Certified Health Information Management Professional
Canadian College of Health Information ManagementNov 2007- View certificate

Leveraging Generative AI for Project Management
LinkedInJan 2025 
PMI Agile Certified Practitioner (PMI-ACP)
Project Management InstituteMay 2024
Project Management Professional (PMP)
Project Management InstituteNov 2019- View certificate

Overcoming Imposter Syndrome
LinkedInJan 2025 - View certificate

AI in Project Management
LinkedInFeb 2025
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