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Nil Patel

Nil Patel

Followers of Nil Patel1000 followers
location of Nil PatelUnited Kingdom

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  • Timeline

  • About me

    Customer Service Superviser

  • Education

    • S p university

      2011 - 2014
      BCA BCA 6.53 GPA

    • H J patel High School

      2002 - 2007
      SSC

    • Ulster University

      2021 - 2023
      International Business Management and Data analytics with Advance Practice

    • Northumbria University

      2019 - 2021
      Master of Science in Computing & Technology With Advance Practice

  • Experience

    • Collabera

      Mar 2015 - Mar 2018

      • Business support given to 10+ Clients on daily basis.• Business visibility given to senior leadership and management with in depth reporting on all delivery team’s performance on a daily / weekly and monthly basis.• Daily Delivery transactions for entire Financial Domain via the client tool FieldGlass• Workflow initiation/acceptance• Interview acceptance/rejection• Work order revision acceptance• Collabera Dashboard• Entire Recruiting cycle• Maintaining business continuity & acting as the key coordinator between Sales and Delivery• Sending out Interview reminders to recruiters on a daily basis• Periodical check on submitted candidate’s availability• Back end transaction in support with Ops to get necessary correction done in WorkFlow.• Ongoing and regular interaction with key stake holders i.e. Delivery Directors, Delivery Managers, Business Managers, Resource Managers and Leads on daily business activities and future initiatives.• Daily Delivery transactions for the entire Financial Domain• MAPS• CASE entries• Directly managing and mentoring 2 Process Coordination Resources.• Detailed presentation given on Company’s strategies through PPTs and Smart sheets.. Show less Identify potential candidates via LinkedIn, Career Builder, Dice and Monster- Use (Applicant Tracking System) and create talent pipeline- Work very closely with recruiters and hiring managers to reach their hiring needs across USA- Work with the college recruiting team and organize intern events- Job posting on several job portals.- Email blasting I worked on range of roles :Software/Application developerDatabase developer/Admin/Architect PM/BASystems and Desktop support, Windows and LinuxHelpdesk and IT SupportLinux AdministrationDevelopment OperationsNetwork EngineeringField Service EngineeringService Management Tool AnalysisSecurity/Cyber Security Show less

      • Proccess Coordinator

        Aug 2015 - Mar 2018

      • TECHNICAL SOURCER

        Mar 2015 - Aug 2015

    • United Freight Service ltd

      Mar 2019 - Apr 2022
      Operations Manager

      *Ensure all operations are carried on in an appropriate, cost-effective way*Improve operational management systems, processes and best practices*Purchase materials, plan inventory and oversee warehouse efficiency*Help the organization’s processes remain legally compliant*Formulate strategic and operational objectives*Examine financial data and use them to improve profitability*Manage budgets and forecasts*Perform quality controls and monitor production KPIs*Recruit, train and supervise staff*Find ways to increase quality of customer service Show less

    • Ship2India

      May 2022 - Oct 2022
      Operations Manager

    • RWorld Express Uk Ltd

      Mar 2023 - now
      Customer Service Supervisor

  • Licenses & Certifications

    • CCNA

      -