Troy Marks

Experience

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  Coca-Cola Bottling Company UNITED, Inc.

  Aug 2004 - Sept 2005

  Merchandiser

  • Stocked various retail locations with product• Organized and maintained back stock in an efficient and timely manner• Rotated products as necessary to ensure quality• Exhibited strong organizational skills to properly service customers

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  Amarr

  Apr 2006 - Jun 2010

  Warehouse Specialist

  • Processed incoming/outgoing orders• Coordinated shipping/receiving, maintenance and inventory• Maintained accurate inventory counts for multiple locations

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  Tony's Fine Foods

  Sept 2011 - Apr 2012

  Loader

  • Responsible for proper delivery and food safety• Prepared merchandise for outbound deliveries• Pallet staging, weight verification and preparation for optimal protection during shipments• Pallet audits for accuracy and inventory specification

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  APL Logistics

  Apr 2012 - Dec 2013

  Shipping Receiving Specialist

  • Safely loaded/unloaded trucks using electric pallet jacks and forklifts• Performed product inspections and prepared product for inventory using an RF scanner• Introduced systemic safety protocols and procedures• Managed product disposition back into inventory or for disposal• Coordinated billing, routing inbound/outbound deliveries

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  Kuretake ZIG Corporation

  Dec 2013 - Jun 2018

  Warehouse And Distribution Manager

  • Managed shipping, receiving and production departments• Hired, trained, and managed staff to exceed company standards• Compiled and dissected shipping/receiving data to create monthly reports to present ideas and plans for improvements supported by gathered analysis.• Implemented and achieved a quarterly standard of 98% shipping accuracy• Monitored FIFO and developed cycle count procedures to sustain exceptional inventory accuracy• Scrutinized inbound/outbound freight costs to stay under company budget• Identified redundancies and adjusted SOPs to reflect more efficient workflow• Analyzed inventory daily to monitor customers ordering trends and created purchase orders for product and sub-materials• Provided prompt responses to customer inquiries, request, notifications and resolved all issues in a timely and efficient manner• Created in house production schedules based on inventory needs and followed up with department lead to ensure time frames were being met• Negotiated shipping rates with carriers to cut cost• Advocated continuous training to staff members on procedures and product knowledge Show less

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  Macy's

  Aug 2018 - Feb 2019

  Operations Manager

  • Contract role, managed 100+ associates• Interviewed, hired, trained, and managed staff to exceed company standards • Ensured associates followed policies and procedures including safety regulations• Assisted in scheduling, adjusting and monitoring employee shifts to plan for maximum efficiency• Analyzed operational performance through direct observation, interpretation of reports and collaboration with other managers• Led daily start up employee meetings to ensure workforce communication and understanding of operational updates as well as daily goals• Supervised picking and packing department• Attended daily management meetings to report ongoing progress during peak holiday rush• Troubleshoot systems errors with RF scanners to keep department running smoothly• Resolved disputes and disagreements among employees Show less

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  Express Employment Professionals/ Top Notch Metal / HVAC

  Jun 2019 - Nov 2019

  Warehouse Operations Specialist

  • Performed cycle counts for multiple locations• Ordered materials according to inventory needs• Machine production: band saw, plasma cutter, sheet metal fabrication • Loaded and unloaded trucks while meeting all time requirements

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  InnoBioSurg

  Nov 2020 - May 2023

  Operations Manager
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  ThinkGrow

  May 2023 - now

  Warehouse Operations Manager