Edward Rice

Experience

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  Crunch Fitness

  Aug 2020 - Jul 2021

  Customer Service Manager

  • Assigning tasks, providing guidance, and monitoring employee performance to ensure all closing duties are completed efficiently and effectively.• Ensure that the team maintains a clean and organized facility, including proper equipment storage and maintenance.• Responsible for maintaining a welcoming and positive environment, resolving conflicts, and providing exceptional customer service, handling member feedback, ensuring that it is appropriately addressed and shared with the relevant departments for improvement. Show less

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  Lowery Satellite Services Inc.

  Jul 2021 - Mar 2023

  Technician

  • Troubleshooting issues such as signal loss, alignment errors, or equipment malfunctions.• Repair or replace faulty components, reposition or realign satellite dishes, and test system performance to ensure optimal functionality.• Address customer inquiries, provide recommendations, and educate customers on equipment operation and maintenance. • Schedule service appointments, maintain records of customer interactions, and ensure high levels of customer satisfaction.

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  Elite Ordnance Inc

  Sept 2021 - now

  Business Owner

  -As a small business owner selling firearms, it is crucial to have a deep understanding of federal, state, and local laws, regulations, and licensing requirements. Compliance with legal and regulatory frameworks such as the Gun Control Act, National Firearms Act, and local ordinances is paramount. This involves maintaining accurate records, conducting background checks, adhering to waiting periods, and ensuring proper documentation for every transaction.-We have a commitment to educating customers about responsible firearm ownership and use. Elite Ordnance takes a personal approach and makes sure all its customers are properly trained and versed in firearm management during the purchasing process so they are safe gun owners.-Establishing strong relationships with customers, fostering a community, and being a reliable resource for information. Our customers stay with us because we provide a personal touch that shows we care about their needs, our no-pressure sales approach ensures that each client is satisfied with their purchase and never has to settle. Show less

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  Orlando Utilities Commission (OUC - The Reliable One)

  Jan 2023 - Aug 2024

  Intern

  • Organizing, reviewing, and cataloging various documents related to development projects, permits, and inspections.• Responsible for accurately inputting data into databases or software systems, ensuring the integrity and accessibility of important information.• Assist in coordinating communications between different teams or departments, tracking project budgets, and assisting in the preparation of project status reports.

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  Edgewater Family Wealth

  May 2023 - Aug 2023

  Wealth Management Intern

  • Collecting and analyzing financial data, preparing reports and presentations, and assisting with the evaluation of investment opportunities.• Monitoring financial markets, tracking industry trends, and staying up-to-date with regulatory changes.• Gathering contact information on non-profit organizations with funds that have between 2 and 10 million dollars in manageable assets.

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  Total Media Management LLC

  Sept 2023 - Dec 2023

  Customer Service Representative