Mustafa _

Experience

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  SIMS Hospital Saidu Sharif Swat

  Dec 2022 - May 2023

  IT Manager

  Work As system administrator, manage all IT issues on site & remotely both

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  Corvit Systems Peshawar

  Jan 2023 - Dec 2023

  Network Support Engineer

  Manage & Setup LAN Lab & Provide End User Support

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  Northern Bottling Co. (Pvt) Ltd. (Franchise of Pepsi Cola International)

  Jul 2023 - Aug 2023

  Summer Intern

  Worked On Freights Rationalization as well as Embedment of IoT DevicesWorked On the Installation of Networking Devices Such as stack Switch Configuration and Their Connectivity with Sidel Vendor Machines on New Sidel Line Installation

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  Haidri Beverages Pvt. Ltd. PepsiCola International Franchise

  Jan 2024 - now

  Implemented and maintained comprehensive security measures, including firewalls and group policies, to safeguard company assets.Ensured high availability and optimal performance of network and server infrastructure through proactive monitoring and resource optimization. Streamlined IT operations by managing inventory, procuring critical tools, and maintaining accurate records of all IT assets within SAP. Provided expert technical support to end-users, collaborating with remote teams to resolve network-related issues efficiently. Actively participated in the planning and implementation of system upgrades and enhancements to support business growth. Show less Spearheaded network security initiatives, implementing firewalls and group policies to mitigate cyber threats. Optimized network and server performance through proactive monitoring and resource management.Streamlined IT operations by driving the planning and implementation of system upgrades and enhancements. Contributed to the management of physical servers, ensuring their stability and optimal performance. Proactively sourced and implemented critical MIS tools to enhance business efficiency and drive growth. Show less

  • Network Engineer

    Jan 2025 - now

  • Management Trainee Officer - Network Engineer

    Jan 2024 - Jan 2025
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  GenXsol

  Jan 2025 - now

  IT Operation Specialist

  Managing and supporting Microsoft 365 platforms within a higher education setting. Resolving a wide range of technical issues via ServiceNow, email, and phone support. Assisting students remotely with account setup, password resets, and basic configuration to ensure seamless access to learning resources. Providing clear and concise technical guidance in Arabic to enhance student understanding and accessibility. Collaborated with IT teams and relevant departments to improve student support services and address ongoing technical challenges. Contributed to the development of self-service support documentation to empower students and enhance their independence. Show less