Glory Mbarare

Experience

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  Bonite Bottler Ltd

  Jun 2014 - Aug 2014

  Student Trainee

  Sales Prepare work plan Writing work report

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  Tanzania Health Summit

  Feb 2016 - Apr 2016

  Sales Executive

  Marketing activities i.e Door to door salesBudget planningEvent planningWeekly report writing

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  Trias ngo

  Oct 2016 - Nov 2016

  Research Assistant

  Data collectionPlanning strategies to business development

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  PATH

  Nov 2016 - Feb 2017

  Data Clerk

  Data entry on software databaseGaining experience in electronic technology

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  Eldotech Company Limited

  Jun 2017 - Nov 2018

  Administration Officer

  Schedule appointments and Prepare meetings with clients through phone calls and emails and forward the queries to the higher managementKeeping company’s records i.e incoming and outgoing cash, keep track of paymentsPreparing tax invoicesPreparing tendersReplying and keep track of emails from clientsResponding to other employees queries

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  Tala

  Nov 2018 - Sept 2019

  Office Assistant

  Performing an office inventory Managing filing system. Ensure the office is kept clean and tidyPerforming general office clerk duties and errands.Maintaining office equipment as needed. Managing all company hardware including computer equipment.Welcoming guests and candidates, giving tours as well as a brand representative at all Tala hosted eventsAssisting the team in planning all events and any facilities changes such as moving or space management.Coordinating logistics for US & KE team's market visits Show less

• 

  Creditinfo Tanzania

  Dec 2019 - now

  Guidance and Education:- Educating staff on compliance issues and acting as a contact point within the bureau for compliance queries from staff members and consumers visiting the bureaus premise.- Establishing written guidance to staff on the appropriate implementation of compliance laws, rules and standards through policies and procedures and other documents such as compliance manuals, internal codes of conduct and practice guidelines.• Identification, Measurement and Assessment of Compliance Risk- Ensure 100% KYC compliance during on-boarding process of both users and subscribers' creation.- Identify, document, and assess the compliance risks associated with the bureau's business activities, including the development of new products and business practices, the proposed establishment of new types of business or consumer relationships, or material changes in the nature of such relationships • Assess the Bureau's Compliance with the BOT Credit Reference Bureau Regulations 2012 and the Personal Data Protection Act, 2022- Follow up on any identified deficiencies, and, where necessary, formulate proposed actions to senior management. • Monitoring, Testing and Reporting- Monitor and test compliance by performing sufficient and representative compliance testing and report in accordance with the bureau’s internal risk management procedures• Statutory responsibilities and Liaison- Ensure compliance with relevant laws and act as anti-money laundering- BoT Returns: ensure submission and other regulatory compliance such as Tax and Annual Company returns submissions.- Liaising with all the relevant external bodies. Show less Advice:- Advise senior management on compliance laws/regulations, rules and standards, including keeping them informed on developments in these areas • Guidance and Education:- Educating staff on compliance issues and acting as a contact point within the bureau for compliance queries from staff members and consumers visiting the bureaus premise.- Establishing written guidance to staff on the appropriate implementation of compliance laws, rules and standards through policies and procedures and other documents such as compliance manuals, internal codes of conduct and practice guidelines.• Identification, Measurement and Assessment of Compliance Risk- Ensure 100% KYC compliance during on-boarding process of both users and subscribers' creation.- Identify, document, and assess the compliance risks associated with the bureau's business activities, including the development of new products and business practices, the proposed establishment of new types of business or consumer relationships, or material changes in the nature of such relationships • Assess the Bureau's Compliance with the BOT Credit Reference Bureau Regulations 2012- Follow up on any identified deficiencies, and, where necessary, formulate proposed actions to senior management. • Monitoring, Testing and Reporting- Monitor and test compliance by performing sufficient and representative compliance testing and report in accordance with the bureau’s internal risk management procedures• Statutory responsibilities and Liaison- Ensure compliance with relevant laws and act as anti-money laundering- BoT Returns: ensure submission and other regulatory compliance such as Tax and Annual Company returns submissions.- liaising with all the relevant external bodies. Show less Dispute Management: Responsible to handle all consumer related disputes Make sure proper due diligence is carried out before engaging with any consumer Ensure consumers are advised about their rigts and obligations prior given their consumer report Ensure all disputes are accompanied by a completed dispute form signed by a consumer All consumers disputes should be logged within 24hours All consumer disputes should be submitted to respective data providers within 24 hours follow up and prepared status report of all pending disputes with more than 15 working days as perthe Bank of Tanzania(Credit Reference Bureau) Regulations 2013 Conduct atleast one dispute management awareness trainingeachquarter to both authorised users and CIT internal staffsOperational Activities: Work to maintain and improve regulatory compliance in all areas of responsibility Responding to queries, complaints and requests from consumers via different channels including email and telephone Contributes to the operation of the company by maintaining a filing system and updating and monitoring client and consumer records Contributes to the flow of communication within the team by actively participating in staff meetings Providing regular reports on activities to Operation Manager Show less Greet and welcome guests as soon as they arrive at the officeDirect visitors to the appropriate person and officeAnswer, screen and forward incoming phone callsEnsure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)Provide basic and accurate information in-person and via phone/emailReceive, sort and distribute daily mail/deliveriesTo prepare and serve tea, coffee and water to the guest and customerMaintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)Order front office supplies and keep inventory of stockUpdate calendars and schedule meetingsArrange travel and accommodations, and prepare vouchersKeep updated records of office expenses and costsAssist in the coordination of ad-hoc company functions/events.Assist in any ad-hoc duties, projects and activities as and when required. 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  • Compliance and Personal Data Protection Officer

    Jan 2024 - now

  • Compliance Officer

    Jan 2021 - Dec 2023

  • Consumer Relation

    Aug 2020 - Jan 2021

  • Assistant Office Admin

    Dec 2019 - Aug 2020