Yulia Penkina

Experience

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  School newspaper "Dozhivem do ponedelnika"

  Jan 1998 - Jan 2001

  Assistant Editor

  Provide administrative support to Editor in a timely and professional manner.Duties:• General administrative duties. • Manage general Editor's appointments and travel arrangements. • Process monthly expense reports with supporting documentations.• Answer calls and direct it efficiently or take accurate messages, where appropriate. • Respond to email enquiries from the general public. • Reconcile expenses and general administrative duties.

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  Digital Machines (IBM)

  Jan 2001 - Jan 2002

  Office Secretary

  Provide administrative support for various office needs.Duties:• Deal with in-out calls and correspondence.• Prepare weekly business activity statements.• Order office supplies. • Complete monthly sales reports.• Manage document archive.

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  Moscow Education Department, Information Centre

  Jan 2002 - Jan 2003

  Personal Assistant

  Provide high-level managing support for senior management.Duties:• Deal with correspondence and direct calls.• Arrange various meetings, take notes and prepare minutes.• Assist with managing of conferences including transportation, photo and video.• Draft speeches and prepare slides.• Provide staff trainings.

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  Premier Ceramic group, Head office

  Jan 2002 - Jan 2002

  Personal Assistant

  • Provide executive-level administrative support to the CEO, Financial director and Vice President.• Coordinate various projects and events exercising ability to improvise, improve procedures, and meet demanding deadlines. • Liaison between all impacted departments to ensure proper communications and reporting practices. • Plan and coordinate corporate luncheons, and draft presentations for the meetings. • Assist with preparation of various off-site events including transportation, agendas, notes, etc. • Manage office purchases and relationships with vendors. • Process monthly expense reports reflecting supporting documents and budget code indexes. • Facilitate the accurate and timely writing, editing, and preparation of final copy from draft to distribution.• Travel assistance - tickets, visas, bookings, transfers and insurance. Show less

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  Moscow Financial Operation Centre, Gazprom group

  Jan 2003 - Jan 2005

  Personal Assistant

  Responsible for high-level support for senior management and office.Duties:• Arrange various meetings, take notes and prepare minutes.• Support administrative documentation.• Deal with office correspondence.• Organise coffee breaks and lunches.• Responsible for calls and meetings.• Manage office documentation and archives.• Prepare and maintaining customer database.• Order office supplies.

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  Self employed

  Jan 2005 - now

  Private Tutor

  Moscow, London, SingaporeHome tutoring for Russian-English bilingual children, age 2-17• Creating programmes according to students’ individual metrics and scanning• Following the Russian official school syllabus• Teaching Russian as a foreign and native language• Co-operation with UK-based Russian school “Skazka”• Work one-to-one and with small group / Tests and exams preparation

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  Private (Moscow Russia)

  Jan 2005 - Jan 2007

  Private estate agent

  Full lifecycle support from inception to termination for both tenants and landlords on real estate letting marketDuties:• Arrange meetings with the potential clients to discuss their needs.• Search for suitable properties using various professional real estate databases.• Arrange multiple viewings for the clients, adjust search criteria according to client's feedback.• Advertise properties in the Internet.• Prepare Letter of Intent and Tenancy Agreement, negotiate terms according to client's instructions.• Collate inventory list and support of check-in and check-out procedures.• Monitor of payments and resolve various issues. Show less

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  BRIC Consultants Ltd (London UK)

  Apr 2011 - May 2014

  Company Secretary

  Duties: • Responsible for all company secretarial functions, duties and responsibilities. • Organize travel and all travel needs - visas (documentations, dealing with embassies), reservations and hotels, city guide and programmes, airport assistance, travel insurance, arrangement of transport, responsible for travel expenses and payments, quick resolution of solve travel problems.• Prepare invoices and tracking of payments.• Organize, prepare agendas for, and taking minutes of meetings.• Collate invoices, payments, receipts and expenses for accountants.• Answer calls and dealing with correspondence. • Draft minutes within set timeframes. Show less

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  Any Party Any Cake

  Jan 2013 - May 2014

  Entrepreneur

  Traditional Russian organic cake bakery and decoration businessDuties:• Product and market research, define niche market and formulate business strategy• Marketing: advertisements, promotions, website• Pre-sale support, discuss project with clients, negotiate the price• Project management from inception to completion• Supplier management to ensure the highest quality of ingredients at reasonable cost• Issue invoices and track payments and Coordinate product delivery• Provide staff training and Obtain the required licenses Show less

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  InterContinental Hotels Group (IHG®)

  Mar 2017 - Jan 2018

  Club InterContinental Assistant

  Provide high level of assistance for Club InterContinental guests in accordance with brand standards, policies and guidelines established by InterContinental Hotels Group.Duties:• Ensure of smooth operations at the Club InterContinental, F&B included• Conduct training for new staff in accordance with IHG brand standards and individual metrics• Ensure of new staff’ wellbeing and productive approach • Bust and support customer relationships and guest loyalty • Organize and conduct monthly activity for hotel guests• Solve and negotiate guests’ various issues• Participating in internal events, meetings Show less

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  Global Singapore

  May 2018 - Nov 2018

  Guest Relations Specialist

  Assist with visa services Deal with embassies and travel agencies Notarisation & Legalisation services Negotiate with customers Administrate office needs Maintain accounts Corporate customers

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  Russian Asian Business Union

  Apr 2019 - now

  Business Development & MICE Senior Manager

  Active Business DevelopmentEstablish and Maintain Visa Department Maintain business connections Corporate clients relation & Negotiations MICE connections Business missions Participate in conferences, exhibitions Administrate office needs Marketing materials Wedding planning