Tel Sara

Experience

• 

  GT TELL OPERATOR ( CDMA2000 )

  Feb 2008 - Dec 2008

  RNO Engineer

  - Full responsibity for Optimization - Making DT for customer complains

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  Smart Mobile Burundi

  Jan 2009 - Jul 2009

  2G RNO Engineer

  - Full responsibility to solve all customer issues &complaint.- All detailed KPIS reports (Daily &Weekly &Monthly )- Perform required actions /Changed parameters to enhance network performance- Neighbour Cells Optimization- Complain Solving (Coverage, QoS)- Cell Design Data for new site (CDD)- Full responsibility for Cluster Optimization- Frequency reduction / Planning with AIQ- Frequency Turning, Single Site Verification (SSV) and Site audit.- NB, Parameter, Frequency by OMC_R- QoS new site (NB, Call Drop, HO, Frequency, GPRS, EGPRS, TRE, TCU....)- DT route for SSV new site (MapInfo)- KPI, QoS before and after new site on-service (NPO, OMC_R) - Drive test for complain, Benchmark, QoS in region (TEMS)- Capacity Management whole area- Daily BSC check QoS ( Voice & GPRS )- Enhancement Indoor coverage- Antenna Optimization- New sites planning & proposals - DT route for swapped area- Benchmarking Reports- Monthly, Weekly Reports- Troubleshooting QoS degradation on BSC level, BTS levels and cell level - GPRS KPIS following & Taking required actions for enhancement- Provided training to new staff- Coordinate with TEC support to solved critical & Complicated issues. Show less

• 

  Hello AXIATA Company Limited.

  Aug 2009 - Nov 2010

  2G/3G RNO Engineer

  - Full responsibility to solve all customer issues &complaint.- All detailed KPIS reports (Daily &Weekly &Monthly )- Perform required actions /Changed parameters to enhance network performance- Neighbour Cells Optimization- Complain Solving (Coverage, QoS)- Cell Design Data for new site (CDD)- Full responsibility for Cluster Optimization- Frequency reduction / Planning with AIQ- Frequency Turning, Single Site Verification (SSV) and Site audit.- NB, Parameter, Frequency by OMC_R- QoS new site - DT route for SSV new site (MapInfo)- KPI, QoS before and after new site on-service (NPO, OMC_R) - Drive test for complain, Benchmark, QoS in region (TEMS)- Capacity Management whole area- Daily BSC check QoS ( Voice & GPRS )- Enhancement Indoor coverage- Antenna Optimization- New sites planning & proposals - DT route for swapped area- Benchmarking Reports- Monthly, Weekly Reports- Troubleshooting QoS degradation on BSC level, BTS levels and cell level - GPRS KPIS following & Taking required actions for enhancement- Provided training to new staff- Coordinate with TEC support to solved critical & Complicated issues.- Check QoS NoteB & RNC level- Check QoS NoteB after integrated - Cluster Optimize.- Coordinate with DT Engineer at field to troubleshooting during DT.- Troubleshooting NodeB due KPI degradation.- Capacity Management ( Re-Balance hardware ).- Handover Optimize.- Monthly Benchmarking- Parameters tuning ( NodeB & RNC Levels ).- Check/Comment/Troubleshooting/Presentation Worst Cell List by weekly.- Provide route of new NodeB to DT Engineer to perform drive test.- Coordinate with ALU local, ALU support, TEC to solved critical issue.- Customer Complaints ( Coverage, Quality, Speed.... )- PMO Report per weekly.- Bi-Weekly Report/Presentation. Show less

• 

  Angkor khamera University

  Apr 2010 - Dec 2012

  Lecturer of Engineering Electricial & Telecom

  - Electromagnetic wave- Communication alarm system- Solar system- Basic Telecommunication- Power Plan

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  Cellcard (CamGSM Co. Ltd.)

  Dec 2010 - now

  ** Quality Of Service Team Leader- KPI Monitoring both ALU-Huawei-ZTE-Nokia 2G/3G/LTE/FEMTO, Base on customized reports on NPO and M2000/U2000/PRS, NetAct, U31.- Worst Cell List Reports both ALU-Huawei-Nokia-ZTE 2G/3G/LTE/FEMTO.- Worst Cell List Monitoring and problem escalation (RF/Hardware/Transmission degradation).- QoS weekly report (RF KPI Assessment, 2G RF Capacity Management file update and consolidation of CS/PS Core, BSS etc reports).- QoS monthly reports (RF KPI Assessment and consolidation of CS/PS core, BSS etc reports).- QoS yearly end report.- AD HOC Reports- PQR, TM, VIP and Urgent Complaint.- Daily data volume and Voice Traffic.- Weekly 2G-3G-LTE network capacity, utilization and congestion.- Monthly Plot Presentation for Data traffic ( CS & PS Service ).- Project management.- Radio Network parameters audit & control to ensure the planned and setting parameter.- Preparing section projects/business plans focusing capacity, subscriber- Deliver Service improvement and recommendation for coverage, capacity, and quality of operation areas on 2G/3G/LTE/Femto layer.- Improvement Validation & implementation of network KPIs and SLA with vendors and engineering sub-groups Presenting, coordinating and reporting network performance and improvement plan.- Check/Provide QoS of site 2G/3G/LTE/FEMTO layer compare before/after migration, upgrade, integrated...- Team Building- Team Management.- MQ Report for Financial Team.- Map Infor Plot Coverage with 2G/3G/LTE Data Traffic ( Data Volume, Voice Traffic, Data Device, Subscribers.)- Network Capacity Management: * Core Netork : Total Number of Subscribers in VLR, SGSN Attach Subscriber (SAU), SGSN Max activated PDP, GGSN Max simultaneously activated PDP contexts, USN Throughput in Mbps,Gi, SGi * RNC/Network Level of : All Licence Requirement and Utilization..- 2G/3G/LTE Nokia-Huawei-ZTE-ALU Low Utilization- 2G/3G/LTE Monthly Traffic Erlang & Data Volume per Network, Province and Site... Show less • Quality Of Service- KPI Monitoring both ALU-Huawei 2G/3G/LTE/FEMTO, Base on customized reports on NPO and M2000.- Worst Cell List Reports both ALU-Huawei 2G/3G/LTE/FEMTO.- Worst Cell List Monitoring and problem escalation (RF/Hardware/Transmission degradation).- QoS weekly report (RF KPI Assessment, 2G RF Capacity Management file update and consolidation of CS/PS Core, BSS etc reports).- QoS monthly reports (RF KPI Assessment and consolidation of CS/PS core, BSS etc reports).- QoS yearly end report.- AD HOC Reports- PQR, TM, VIP and Urgent Complaint.- Daily data volume and TCH Traffic.- Weekly 2G-3G network capacity, utilization and congestion.- Monthly Plot Presentation.- Project management.- Radio Network parameters audit & control to ensure the planned and setting parameter.- Preparing section projects/business plans focusing capacity, subscriber- Deliver Service improvement and recommendation for coverage, capacity, and quality of operation areas on 2G/3G/LTE/Femto layer.- Improvement Validation & implementation of network KPIs and SLA with vendors and engineering sub-groups Presenting, coordinating and reporting network performance and improvement plan.- Check/Provide QoS of site 2G/3G/LTE/FEMTO layer compare before/after migration, upgrade, integrated...• 2G/3G/LTE/FEMTO- Full responsibility to solve all customer issues &complaint.- All detailed KPIS reports (Daily &Weekly &Monthly)- Perform required actions /Changed parameters to enhance network performance- NB/HO/Antenna/IBS Cells Optimization- Frequency reduction / Planning with AIQ- Frequency Turning, Single Site Verification (SSV) and Site audit.- KPI, QoS before and after new site on-service (NPO, OMC_R) - Capacity Management whole area- Swap project- Check QoS BTS, NoteB, eNodeB & RNC level and after integrated- Coordinate with DT Engineer at field to troubleshooting during DT. Show less - Check QoS NoteB & RNC level- Check QoS NoteB after integrated - Cluster Optimize.- Coordinate with DT Engineer at field to troubleshooting during DT.- Troubleshooting NodeB due KPI degradation.- Capacity Management ( Re-Balance hardware ).- Handover Optimize.- Monthly Benchmarking- Parameters tuning ( NodeB & RNC Levels ).- Check/Comment/Troubleshooting/Presentation Worst Cell List by weekly.- Provide route of new NodeB to DT Engineer to perform drive test.- Coordinate with ALU local, ALU support, TEC to solved critical issue.- Customer Complaints ( Coverage, Quality, Speed.... )- PMO Report per weekly.- Bi-Weekly Report/Presentation.- Monthly Report. Show less - Full responsibility to solve all customer issues &complaint.- All detailed KPIS reports (Daily &Weekly &Monthly )- Perform required actions /Changed parameters to enhance network performance- Neighbour Cells Optimization- Complain Solving (Coverage, QoS)- Cell Design Data for new site (CDD)- Full responsibility for Cluster Optimization- Frequency reduction / Planning with AIQ- Frequency Turning, Single Site Verification (SSV) and Site audit.- NB, Parameter, Frequency by OMC_R- QoS new site (NB, Call Drop, HO, Frequency, GPRS, EGPRS, TRE, TCU....)- DT route for SSV new site (MapInfo)- KPI, QoS before and after new site on-service (NPO, OMC_R) - Drive test for complain, Benchmark, QoS in region (TEMS)- Capacity Management whole area- Daily BSC check QoS ( Voice & GPRS )- Enhancement Indoor coverage- Antenna Optimization- New sites planning & proposals - DT route for swapped area- Benchmarking Reports- Monthly, Weekly Reports- Troubleshooting QoS degradation on BSC level, BTS levels and cell level - GPRS KPIS following & Taking required actions for enhancement- Provided training to new staff- Coordinate with TEC support to solved critical & Complicated issues. Show less

  • Lead Telecom E2E QoS Engineer

    Jun 2016 - now

  • Sr. RF Optimization & QoS Engineer

    Nov 2013 - May 2016

  • 3G ( W-CDMA/UTRAN ) RF Optimize Engineer

    Jan 2013 - Jun 2014

  • Team Lead 2G RF Optimize Engineer at MobiTel

    Dec 2010 - Jun 2014