Elena Erdeljanovic

Experience

• 

  Austrian Airlines

  Sept 2006 - Mar 2007

  Customer Service agent

  - Crisis management and communication with passengers, especially airline's high priority customers.- Organization and supervision of a VIP check-in counter.

• 

  Infostud 3 d.o.o.

  Mar 2010 - Mar 2014

  Public Relations

  - Media relations and development of communication strategy toward key audiences of Infostud’s employment and HR websites poslovi.infostud.com and mojtim.com - Creating content and writing press releases - Managing press clippings, monitoring and creating data progress reports- Creating and implementing research surveys - Taking part in creating marketing campaigns- Developing and implementing communication plans for important projects, such as “Virtualni dan karijera i znanja” (Online job fair) and “Najbolji poslodavac” (Best employer) - Social media management and monitoring – Facebook, Twitter, LinkedIn- Crisis communication Show less

• 

  Mikser

  Apr 2014 - Jun 2014

  Public Relations and Social Media Communications

  - Communication strategy development and media relations towards foreign and domestic media and audience- Introducing international artists to local media and pitching potential interview stories- Social media management before and during the festival: Facebook, Twitter, Instagram- Unexpectedly, managing crisis communication on social media and collecting necessary aid for people who were affected by floods in Serbia in May 2014.

• 

  WANNABE MAGAZINE

  Jan 2015 - Oct 2019

  - Writing native PR advertising articles for Wannabe Magazine's clients - Developing social media presence strategies and digital marketing campaigns for Wannabe Magazine's clients- Social media management and advertising for Wannabe Magazine and Wannabe Magazine's clients- Copywriting - Blogging - Managing in-house Facebook pages: Wannabe Magazine, Wannabe Bride, Wannabe Man- Social media monitoring- Managing Twitter profile- Managing Instagram profile- Writing PR releases for in-house projects

  • Account Manager

    Nov 2016 - Oct 2019

  • Social Media Manager

    Jan 2015 - Oct 2016
• 

  Banca Intesa Beograd

  Nov 2019 - Oct 2022

  Internal Communications Specialist
• 

  Ardagh Metal Packaging

  Oct 2022 - now

  Communications Manager