Joe Johnson

Experience

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  GENERAL MOTORS ACCEPTANCE CORPORATION

  Jan 1977 - Jan 1986

  CUSTOMER RELATIONS MANAGER

  At GMAC I started my career as an entry level Field Representative and worked my way up to a Customer Relations Manager / Credit Supervisor, holding several positions in between these two levels. As a Field Representative I handled many duties as an outside of the office employee. These duties included collection activities for retail customers and dealerships, checking wholesale inventories of dealership's retail vehicles, and other duties as requested and required by the position. I was promoted to a Customer Relations Credit Representative with duties that included servicing accounts for retail customers and assigned dealerships' concerns. In this position I also had supervisory responsibilities for the Field Representatives and Credit Clerks assigned to my area. I also handled duties that included retail approval of submitted automobile credit applications. During this time I also handled credit and collection responsibilities for Medium and Heavy Duty truck applicants. I had lateral moves to Administrative Credit Representative and District Representative before being promoted to Customer Relations Supervisor. As Customer Relations Supervisor I supervised all of the employees that handled the accounts for the dealership that had the largest outstanding receivables in the country for GMAC. I was rated as a "Highly Effective" employee by GMAC standards. Show less

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  GILLMAN COMPANIES

  Jan 1986 - Jan 1993

  USED CAR MANAGER

  I started at Frank Gillman Pontiac - GMC as a retail salesman in 1986 and was recognized as a GMC Sales Masters Guild achiever that same year. This Sharpstown location automobile complex also included Mitsubishi, Dodge, and Honda new cars. At the end of 1989 I was promoted to a Used Car Manager of the main Used Car location in Sharpstown. Within a few months, the changes I brought to this operation changed it from always being in the Red when it came to profit to being in the Black every month. This was a very significant turnaround of gross profit for the dealership. Later I became the first Used Car Manager for the Gillman's Rosenberg complex. Show less

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  JOHNSON INSURANCE AGENCY

  Jan 1994 - Jan 2000

  OWNER

  I developed and successfully operated my own independent insurance agency. As an independent insurance agent I represented top companies in the business including Allstate, Progressive, and TransAmerica. I was responsible for the total operation of my office including training for my staff and myself to be in compliance with state law.

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  PREMIER BUICK PONTIAC GMC

  Jan 1999 - Jan 2001

  BUSINESS OPERATIONS MANAGER

  As Business Operations Manager at Premier BPG I handled daily operations of the dealership. I implemented programs that increased Used Car sales and profits by over 70% while minimizing policy expense and complaints. Under my management we won numerous General Motors sales contests at the highest levels, increasing gross profit significantly while achieving a Market Share near 200%.

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  KNAPP CHEVROLET

  Jan 2002 - Jan 2003

  USED CAR MANAGER

  As Used Car Manager at Knapp Chevrolet I worked to increase the number of vehicles sold as well as the profit made on each sale. I used my previous experience to get the right vehicles on the lot at prices that allowed the salespeople here to offer a good deal to the customer while making a profit for the dealership. The number of vehicles sold and the profit made were both increased while I was at this dealership.

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  MID TOWN MOTORS

  Jan 2004 - Jan 2005

  GENERAL MANAGER

  MID TOWN MOTORS was a start-up business venture for automobile sales. I did all of the set-up for this business that included licensing, insurance, and inventory procurement. The short term operation of this venture went fine, but the long term lease for a suitable physical location became a problem and we decided not to continue the venture.

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  LAWRENCE MARSHALL BUICK PONTIAC GMC

  Jan 2005 - Jan 2006

  FLEET & COMMERCIAL SALES

  At Lawrence Marshall Buick Pontiac GMC I was a Fleet & Commercial Sales Representative handling individual and small business sales. I developed sales opportunities by soliciting customers by mail, by phone, and by personal contacts at their business.

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  LANDMARK CHEVROLET

  Jan 2007 - Sept 2008

  FLEET & COMMERCIAL SALES

  I worked as a Fleet & Commercial Sales Representative for Landmark Chevrolet from 2007 until it closed in September 2008. I worked to develop relationships with local businesses by soliciting through the mail, by phone, by e-mail, and by direct contact at their business. I was always ranked among the top sales producers while at Landmark and was a Mark Of Excellence Winner.

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  KNAPP CHEVROLET

  Oct 2008 - Feb 2009

  FLEET & COMMERCIAL SALES ACCOUNT MANAGER

  I worked as a Fleet & Commercial Sales Account Manager for Knapp Chevrolet. I solicited customers by mail, e-mail, phone, and personal contact. I worked to develop new business by using the tools that the dealership and General Motors provided. I developed relationships here with customers that I still have, almost ten years later.

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  Classic Chevrolet Sugar Land

  Mar 2009 - now

  FLEET and COMMERCIAL SALES ACCOUNT MANAGER

  I am a Fleet and Commercial Vehicle Sales Account Manager. We handle large and small commercial and fleet work vehicles for companies and government agencies. I also sell to individuals and small business customers giving them the benefit of my expertise and experience in satisfying their transportation needs. We offer sales and leasing programs to fit the needs of our customers. We have the vehicle to fit your need or we will find it or order it to your specification. We sell trucks, vans, and cars at fleet prices. I order and maintain an inventory of flat beds, service bodies, work vans, and specialty units. I will get you the most for your money using GM incentive programs and equipment upgrade incentives from General Motors. At Classic Chevrolet Sugar Land you can "Relax ... and enjoy the difference" Show less