Talk to sales Try for Free
Shripad Todkar

Shripad Todkar

Network Engineer

Followers of Shripad Todkar3000 followers
location of Shripad TodkarNavi Mumbai, Maharashtra, India

Connect with Shripad Todkar to Send Message

Connect

Connect with Shripad Todkar to Send Message

Connect

  • Timeline

  • About me

    Senior Manager at LTI - Larsen & Toubro Infotech

  • Education

    • Madurai Kamaraj University

      2008 - 2010
      Master of Business Administration (MBA) Information Technology

      Systems

    • Mumbai University Mumbai

      2003 - 2006
      Bachelor of Science (BSc) Information Technology

      Information Technology

  • Experience

    • Microsense

      Jan 2008 - Dec 2008
      Network Engineer

    • HCL Comnet Limited

      Sept 2009 - Dec 2010
      Network Engineer

    • Dimension Data

      May 2010 - Jul 2011
      IT Infrastructure Consultant (Networks)

      • MIS/SLA report generation.• S1, S2 Incident Management.• Preparing RCA for S1, S2 Incidents.• Tracking the monthly incidents on consolidated basis and preparing the incident report or the month.• Capacity Management Reports for the Global and APAC region.• Monthly review meetings with the ISP.• Weekly/Monthly review call with the team, client and vendors and preparing MOM for the same.

    • Capgemini

      Aug 2011 - Mar 2015
      IT Service Management Consultant

      • IT Service Management Process consulting • Developing IT Services Management (ITSM) solutions based on ITIL best practices that focuses on the people, process, and technology perspectives providing business solutions within the IT infrastructure• LEAN change agent for the Network & Information Security (NIS) Division• Facilitate integration of tools, processes and SLA / KPI’s • Accomplished assignment in defining measurement framework for SLA/KPI’s • Conduct reviews for Transition projects.• Conduct Internal Quality Audits and track NC and Observations to closure to ensure process compliance.• Perform focus reviews and deep dive reviews for critical projects to review process implementation and highlights strengths / weaknesses in the implementation.• Facilitate projects/engagements during External Audits like ISO 9001:2008 and ISO 20000. Show less

    • Atos

      Apr 2015 - Apr 2020

      Negotiating Service Level Agreements and ensuring that these are met. Assure that contracts (OLA/KPI) are signed off after completion of Service Transition, and to check if Service Acceptance Criteria s are fulfilled. Analyse and review Service Performance against the SLAs and OLAsReview outstanding actions from previous ReviewsReview underpinning agreements and OLAs as necessaryAgree with appropriate actions to maintain / improve Service Levels. Heading the entire service line for Capacity & Availability Management processes.Role: Process Owner, resource efficiency, hiring, customer satisfaction, RISK management, on boarding new clients (from onshore to offshore) + new logos getting added to ATOS India. People management for 75+ resources.

      • Sr. Service Level Manager

        Jul 2018 - Apr 2020

      • Lead IT Infrastructure Capacity/Availability Management

        Apr 2015 - Jun 2018

    • LTIMindtree

      Jun 2023 - now

      Part of Service Delivery & Transformation; Cloud Infrastructure Services (CIS) and managing projects re IT Service Management, Service Improvements and Transformation.

      • Senior Manager

        Apr 2020 - now

      • Software Asset Manager

        Jun 2023 - Jun 2024

  • Licenses & Certifications

    • ITIL4 Managing Professional Transition

      AXELOS Global Best Practice
      Feb 2022

    • AWS Storage Offerings

      Amazon Web Services (AWS)
      May 2020

    • EXIN SIAM™ Professional

      EXIN
      Oct 2021
      View certificate certificate

    • PRINCE2® Foundation Certificate in Project Management

      EXIN
      Jun 2016

    • ITIL V3 Expert (Capability Module)

      EXIN
      Jun 2013

    • ITIL® V3 Foundation 2010

      APMG International
      Oct 2010

    • Certified ScrumMaster® (CSM®)

      Scrum Alliance
      Aug 2020
      View certificate certificate

    • PRINCE2® Practitioner Certificate in Project Management

      EXIN
      Jun 2016

    • Cisco Certified Network Professional (CCNP)

      Cisco
      Nov 2010

    • Cisco Certified Network Associate (CCNA)

      Cisco
      Oct 2009

  • Honors & Awards

    • Awarded to Shripad Todkar
      GoMx Innovation - Team Award LTI Management Jun 2022 We applaud you contribution to the project O2T - From PPT to reality this quarter. You have demonstrated excellent ownership, dedication and trust. Thank you for your exemplary contributions. Keep up the great work.
    • Awarded to Shripad Todkar
      PAT ON THE BACK - Mar 2022 Shripad has done an outstanding work in standardizing processes and helped to improve the maturity level of XXX project from L2 to L3 Maturity in internal CFS audits. Keep up the good work.
    • Awarded to Shripad Todkar
      GoMx Award of Excellence LTI Management Sep 2021 We applaud you contribution to the project O2T - From PPT to reality this quarter. You have demonstrated excellent ownership, dedication and trust. Thank you for your exemplary contributions. Keep up the great work.
    • Awarded to Shripad Todkar
      High Performance Key Resource Atos India Leadership Jun 2016 Dear Shripad,We would like to take this opportunity to applaud your efforts. We are proud to have such a dedicated and hardworking member like you on board. You have consistently proved your worth which is appreciated.We have received many compliments and words of praise for you from our clients/managers. Kudos for that!Looking forward to see the same determination and urge to always go an extra mile to accomplish the deliverables in the future.You will soon… Show more Dear Shripad,We would like to take this opportunity to applaud your efforts. We are proud to have such a dedicated and hardworking member like you on board. You have consistently proved your worth which is appreciated.We have received many compliments and words of praise for you from our clients/managers. Kudos for that!Looking forward to see the same determination and urge to always go an extra mile to accomplish the deliverables in the future.You will soon receive the Certificate and Gift voucher.Congratulations once again!Thanks & Regards,MS HRBP Team Show less
    • Awarded to Shripad Todkar
      Extra Miler Atos India HR Apr 2016 Dear Shripad,With immense pleasure we would like to inform you that you have been identified as Extra miler in this organization!!!!!!!!!! We would like to take this opportunity to thank you for your support and contribution. With deep faith in your capabilities and strengths, we count on you to enable us in the path of future and growth.An interaction with your manager with respect to your IDP creation, growth opportunities within the project and organization… Show more Dear Shripad,With immense pleasure we would like to inform you that you have been identified as Extra miler in this organization!!!!!!!!!! We would like to take this opportunity to thank you for your support and contribution. With deep faith in your capabilities and strengths, we count on you to enable us in the path of future and growth.An interaction with your manager with respect to your IDP creation, growth opportunities within the project and organization should be the next way forward.Once again, thank you for your extraordinary achievement in relation to your contribution in 2015. We hope that you continue the good work in 2016 and the years to come. Show less
    • Awarded to Shripad Todkar
      ITIL Processes Revision SEPG Corporate Vice President Nov 2014 Participated in the revision of ITIL Processes along with the Software Engineering Process Group (SEPG)