Experience

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  Internet marketing online timisoara

  Jan 2006 - Mar 2014

  Support services specialist

  A premium online casino, poker, and betting games supplier and aggregator delivering experiences to the world’s largest brands and their players. Configurable gamification tools that enhance the user experience. Committed to responsible gaming and complies with the most stringent global regulatory bodies.- Marketing campaigns, payment methods, fraud prevention tools implementation, and client pool management for different iGaming platforms.- Tracking fraud patterns and using fraud prevention tools. - Running statistics & and reporting for managerial and regulatory purposes.- Handling reported issues, finding, and implementing the necessary fixes. Otherwise, escalate to the Jira ticketing system. - Follow-up of the new releases and back-end implementations with the goal of implementing new processes and preparing informative documentation for the support teams.- Supervising and performance monitoring for support teams.- Communicating with affiliates, and partners, reporting to senior management. Show less

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  Insites consulting

  Mar 2014 - Jun 2022

  The Consumer Consulting Board is an online research hub that enables ongoing, smart feedback loops between networks of relevant consumers and different client brands. With its integrated suite of qualitative and quantitative research solutions, tools, and techniques, it is a versatile insight engine. - Analyzing business requirements, in collaboration with other squad members and UI/UX designers.- Converting business requirements into functional requirements and functional specifications.- Capturing specifications in Product Backlog Items (PBI’s) with detailed User Stories & Acceptance Criteria. - Supporting in defining non-functional requirements & specifications in collaboration with the lead developer & architect.- Aligning considerable changes with regard to scope or effort with the Product Manager.- Conducting Sprint Ceremonies for Refinement sessions, Planning sessions, Sprint Reviews and Retrospectives. Show less Empowering people to shape the future of brands through continuous research and innovation. One of the top 3 most innovative marketing research agencies in the world (GRIT), helping clients connect with consumers all over the world. - Managing quantitative research project lifecycle.- Guiding cross-functional team members, acting as a go-to person for decision-making.- Crafting micro-planning for projects, considering internal capacity, skills, and required deliverables. - Collaborating with other teams in optimizing research methodologies and approaches.- Documenting process changes and procedures.- Supporting sales team(s) in operating account plans for clients.- Collaborating with sales team(s) in developing research documents.- Improving project execution on recurrent accounts, either on ad-hoc or structural projects.- Understanding the financial aspect of a project (profitability, return on investment, etc.). Show less

  • Product Owner

    Sept 2019 - Jun 2022

  • Senior Project Manager

    Mar 2014 - Sept 2019
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  Nagarro

  Jun 2022 - Oct 2022

  Business analyst

  Energy Transmission solutions. Holistic, digital connection and platform solution in the cloud, assisting customers in bundling all operating data and making it available worldwide 24/7. - Prioritizing requirements from various stakeholders.- Communicating, translating, and simplifying business requirements to ensure buy-in from all stakeholders.- Assessing change proposals and defining solutions to help the organization achieve its goals.- Discovering, organizing, and clarifying business needs and reviewing/producing specifications for change.- Working with the Technical Analyst and development team to ensure that the specifications are clear. - Conducting business process modeling and generating applicable scenarios for the technology functionality testing team. Show less

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  Endava

  Nov 2022 - Jan 2024

  Senior business analyst

  Financial derivatives. Discovery phase. - Definition of scope and high-level business requirements, resulting in a backlog consisting of prioritized front-end and back-end requirements and a t-shirt size estimation for creating the portal.- Following up on technical #spike resulting in recommended high-level architecture, CI/CD pipeline creation, and an expandable testing framework.InternalTech - ServiceNow stream. - Successfully implemented ServiceNow modules that improved efficiency and streamlined business processes, increasing operational efficiency.- Reduced incident resolution time through the implementation of an automated workflow in ServiceNow.- Migration of legacy systems to ServiceNow, ensuring a seamless transition and minimal disruption to business operations.- Enhanced user satisfaction by conducting training sessions and creating comprehensive user manuals. Show less

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  3pillar global

  Feb 2024 - now

  Senior business analyst

  A prominent UK-based online news platform known for its comprehensive coverage of national and international news. It features a broad range of content including politics, business, sports, lifestyle, and culture. The platform provides multimedia content and offers subscription services for premium content.- Collaborating with growth, retention, design, and development teams to gather and document business requirements for new digital products, features, and enhancements.- Developing and maintaining a comprehensive backlog of business requirements, ensuring timely and efficient delivery of product enhancements and new features.- Creating documentation, including business requirements, process flows, user stories, and functional specifications.- Maintaining effective communication with stakeholders. Show less