Andrew Kaszubski

Experience

• 

  Dimpex Pty Ltd

  Jan 1996 - Jan 2001

  Founder

  Grew the business since inception heading up both sales and technical servicesNegotiated service contracts and SLAsProvide technical consulting services to a variety of mid-sized businessesNetwork DesignCisco Router & switch configuration and maintenance Implementation and administration – both Windows and Unix environment (including Active Directory SQL Server , Exchange Server, send mail, bind, squid)Security consulting, specializing in open source solutionsDisaster recovery planning.Managing team of Network EngineersLiaising with clients and providing custom solutions based on individual requirements. Purchased by AC&T in 2001 Show less

• 

  Australian Cable and Telephony (AC&T) Pty Ltd

  Jan 2001 - Jan 2004

  General Manager Technology

  ♦ Preparing a I.T. strategy for a national organization and implementing the following: IP-addressing scheme, data network (WAN, VPN and LAN), voice strategy (including 100 seat Contact Centre utilizing Concerto Contact Pro and Nortel Meridian Switches), IBM servers / IBM desktops / IBM notebooks and WYSE thin client devices, thin client strategy, Active Directory migration including Microsoft SQL, Exchange, IIS, File/Print services, firewall, squid proxy, RADIUS client authentication into Active Directory, Dial in services, Exchange based fax server, processes and procedures including full documentation and change management .♦ Implemented first implementation of Concerto unified communications contact center software in Australia (now acquired by Aspect) ♦ Conceptual design for a legacy CRM system (Microsoft SQL Server) providing specialized sales and commissions calculations, interfacing to Microsoft Navision ERP♦ Project managed several entire office relocations, including moving HQ twice (including full requirements analysis, design, project management and budget)♦ Commission Helpdesk CRM, including online incident logging and resolution tracking♦ Manage a team of I.T. professionals across multiple offices Nationally (within Australia).♦ Manage outsourced technical services on behalf of AC&T clients.♦ Implement network Management utilizing IBM Director ♦ Disaster recovery planning and testing. Show less

• 

  OCIS

  Jan 2004 - Mar 2013

  • Built a 1000+ staff business in 3 countries with outsourced Contact Centre sales and market research capabilities turning over circa $20Mil annually from scratch.• Presented to investors to get appropriate capital injection to build the business.• Developed company Vision, mission and values.• Instrumental in developing and rolling out HR performance management process.• Acquired AC Nielsen CATI business and converted into outsourcer operated.• Preparing a I.T. strategy and policies including: IP-addressing scheme, data network (WAN, VPN and LAN), voice strategy (including Genesys using Asterisk VOIP switches), Dell servers, virtualization, single sign on, including all associated processes and procedures.• Developed Project Management Framework (PPM) and software automation of project management, increasing the success rate across internal projects significantly with respect to delivering on budget and to agreed timelines.• Conceptual design for in house developed Call Centre management system.• Built from scratch a team of I.T. professionals in 3 countries to manage the Contact Centre operations (both software development, infrastructure and helpdesk).• Project Managed fit out of world class 400 seat Contact Centre in the Fiji Islands• Project Managed start of Contact Centre operations in Fiji• Partially outsourced software development to Ukraine, speeding up software development and significantly bring down costs.• Developed in house help desk in Fiji, bringing down overall support costs of the organization. Show less

  • Chief Technology Officer

    Jun 2012 - Mar 2013

  • Director / CTO

    Jan 2004 - Jun 2012
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  MOBY GROUP

  Apr 2014 - Jul 2017

  Chief Information Officer

  • Manages all Technology departments and staff for Moby Group across the following regions: Dubai (HQ), Afghanistan, Iraq, Pakistan, Yemen, Jordan and India (over 150 technical and technical operations staff) (Technical Operations, IT and Broadcast Engineering).• Developed and managed Technology strategy, blueprint and budgets.• Developed appropriate organization structure for department, built job profiles and accountabilities for all direct reports and framework for the rest of the department.• Team management and mentoring, raising profiles of all team members and building leaders. Succession planning.• Successfully Negotiated and project managed implementation of Satellite Ground Station (uplink) for Broadcast services in Afghanistan in Partnership with Yahlive and SVS.• Built strong relationships with stakeholders and Country Managing directors.• Costed, designed and coordinated new 20 rack Data Centre in Afghanistan• Upgraded all in house production and workflows to HD. Launched first HD channel(s) in Afghanistan Tolo HD DTH.• Implemented new MCR with Playbox playout solution• Implemented Broadview: traffic, scheduling, media asset management and sales system for all Moby FTA TV and radio channels.• Implemented the first Afghan operated slow motion system and HD capable IP links allowing Moby Group to televise the Afghan Premier League Football.• Designed technology blueprint for OTT and built business case/financial model for Moby Group. • Migrated the entire organization to the cloud• Designed current web hosting / CDN / security blueprint for Moby group, including 101India.com and tolonews.com web sites.• Explored commercial opportunities, build relationships with prospective partners and assist in putting together appropriate financial models supporting business cases.• Implemented Microsoft AX Dynamics ERP (Finance and HRIS modules)• Implemented Salesforce.com CRM Software for all sales staff in Moby Group Show less

• 

  Nbn® Australia

  Sept 2017 - now

  • General Manager Technology Enablement

    Dec 2023 - now

  • General Manager Operational Enablement and Services

    Jul 2021 - Dec 2023

  • Executive Manager Commercial and Lifecycle Management

    Dec 2020 - Jul 2021

  • Program Director

    May 2020 - Dec 2020

  • Senior Manager IT Service Operations

    Sept 2017 - May 2020