Deep Enrich
Karlie P.
241 followers
Singapore, Singapore
Connect with Karlie P. to Send Message
Connect
Connect with Karlie P. to Send Message
ConnectTimeline
About me
Customer Project Manager at Equinix
Education
City University of Hong Kong
2010 - 2013Bachelor of Engineering - BE Manufacturing Engineering
Experience
.webp)
The Hong Kong and China Gas Company Limited (Towngas)
Sept 2012 - May 2018•Monitor Call Centre Management System and manage all its enhancement and changes•Prepare management reports on Call Centre performances and track individual agent performance •Customize BI reports based on operation needs•Review work processes and simplify work flow•Explore new technologies that fit the company for higher efficiency and better customer service
Senior Customer Service Executive
Jul 2017 - May 2018Customer Service Executive
Sept 2013 - Jun 2017Industrial Trainee
Sept 2012 - Aug 2013
HKT
Jun 2018 - Jul 2020Project Manager
Equinix
Jul 2020 - nowCustomer Project Manager
Licenses & Certifications
- View certificate
Professional Scrum Master™ I (PSM I)
Scrum.orgJun 2021
- View certificate
Project Management Professional (PMP)®
Project Management InstituteJul 2021 - View certificate
AgilePM® Foundation
APMG InternationalJul 2020 - View certificate
Finance Foundations: Business Valuation
LinkedInApr 2024 - View certificate
EXIN EPI CDCP®
EXINJan 2024 - View certificate
Inclusive Leadership
LinkedInApr 2024 - View certificate
Project Management Professional (PMP)
Project Management InstituteJul 2021
Volunteer Experience
Volunteer
Issued by CZ EXPO Milano 2015 on May 2015
Associated with Karlie P.
Languages
- chChinese
- enEnglish
- jaJapanese
- maMandarin
Recommendations
Filip nikl
Všechno jde, když se chceCzechia
Cloud chiu
Co-Founder & CFO at Fortuna Intelligence Co., Ltd ( Fugle )Taipei City, Taipei City, Taiwan
Mariia karakutsa
Senior UI Designer || NN/g UX Certified || Creating well-thought, structured and precise software UI...Düsseldorf, North Rhine-Westphalia, Germany
Daniel murray
Founder/Creative Director at FuzzPop WorkshopMilwaukee, Wisconsin, United States
Eryn todd
Retail Assistant/CSE StudentColumbus, Ohio, United States
Shubham sawant
Export Coordinator at ETSLPune, Maharashtra, India
Lachi p.
Working on web applications development with J2ee technologies like springboot and having hands on k...Hyderabad, Telangana, India
Christophe baronheid
Founder and CEO at BRAINHOOD SRL - GUBERNA Certified DirectorNamur Metropolitan Area
Lucas martins ikeziri
Docente no UNISAGRADO | Doutor em Engenharia de Produção pela UNESP - BauruBauru, São Paulo, Brazil
Ali alkuwayti
BA, Human Resources Management Human Resources SpecialistAl Mazrooa 1st Dist, Eastern, Saudi Arabia.webp)
Dr. emmanuel tetteh jnr (pharm d)
Key Account Manager (Merck-Fertility)Greater Accra Region, Ghana
Sara ghanem
Co-Founder @ DOODA Solutions | Forbes 30 Under 30Beirut Governorate, Lebanon
Igor fiolic
Managing Director, Balkans at HP IncCroatia
Richard burgess
Senior Director, Program Deployment Lead at Bristol Myers SquibbKirkland, Washington, United States
Saurabh bhatnagar
Senior Professional assisting entrepreneurs in revenue generation and keeping abreast with market tr...Delhi, India
Muhamad natual hisak
Data Engineer / Data AnalystJakarta Metropolitan Area
Jillian lee
Operations Manager at High Alpha InnovationIndianápolis, Indiana, Estados Unidos.webp)
Hameed alkuayki (حميد الكعيكي)
IT Security operations Engineer | CEH | Security + | CCNA | Splunk | eCIRRiyadh, Riyadh, Saudi Arabia
Brian christina
ZI, Platform Manager, Revenue Enablement, Content Creator, Graphic Designer, IllustratorVancouver, Washington, United States
Gene goff
DSP Engineer at Ashly Audio, Inc.Macedon, New York, United States
...