
Zack Martinelli
CSL (Customer Service Lead)

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About me
Computer Technician @ Oneida Health | Sec+ Certified
Education

Rome Free Academy
-
Experience

Tops Markets
Aug 2011 - Aug 2013CSL (Customer Service Lead)Maintained and Managed the front end of the grocery store.

Acosta Inc
Aug 2013 - Aug 2016Retail Coverage MerchandiserStocked and maintained display of Nestle products throughout Wegmans, Tops, Price Chopper and Hannaford Stores.

Byrne, Inc.
Aug 2016 - Feb 2018VendorStocked, ordered and kept inventory for Byrne Dairy Ice cream in all of the surrounding Walmart stores.

Solutions Medical Billing, Inc
May 2018 - Jan 2025Medical Billing SpecialistMedical Billing - ERA/EFT Enrollments, Credentialing, Aging reports, Billing Insurance and Patients, Maintaining relationships with Providers.Proficient use of Microsoft and Google products, along with billing software and various portals. IT - Provides hardware and software support. I handle the research for needed computer parts and peripherals, as well as installation. This also includes troubleshooting for both hardware and software. Setting up new workstations which includes the installation of Windows. Ensuring all workstations are up to date with the latest updates as well as running AntiVirus scans. Maintaining multiple MFC printers. I am the contact for our hardware, internet, and server providers. Managing VOIP phones. Creating portal logins and assigning the proper privileges. Show less

Oneida Health
Jan 2025 - nowComputer Technician
Licenses & Certifications
- View certificate

CompTIA Security+ ce Certification
CompTIANov 2024
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