Jigar Patel

Experience

• 

  Atmiya Developer

  Jun 2015 - Nov 2016

  Associate Software Developer

  Worked as a Developer.Ability to fix program bugs.Spirit to work in a team to achieve the goal.

• 

  Rick’s Convenience Store

  Jan 2017 - Apr 2019

  Customer Service Representative

  • Talking to customers over the phone, email, or chat to resolve their questions or concerns• Accurately document and update customer records in the computer system• Upsell products or services to customers• Remain calm and helpful even when dealing with upset customers• Escalate customer complaints and/or calls to your manager when necessary• Provide feedback and recommendations to your manager on ways the company can improve• Perform other duties as assigned by your management team Show less

• 

  Alorica

  Jun 2018 - Jul 2018

  Customer Service Representative

  • Talking to customers over the phone, email, or chat to resolve their questions or concerns• Accurately document and update customer records in the computer system• Upsell products or services to customers• Remain calm and helpful even when dealing with upset customers• Escalate customer complaints and/or calls to your manager when necessary• Provide feedback and recommendations to your manager on ways the company can improve• Perform other duties as assigned by your management team Show less

• 

  Subway

  May 2019 - Oct 2021

  Food Service Supervisor

  • Supervise full-time and part-time staff/Sandwich Artists in food preparation so that food safetystandards and cleanliness are maintained as outlined in the Subway Operations Manual.• Establish work schedules and coordinate staff activities, complete and post staff schedules.• Train staff/Sandwich Artists in their tasks and responsibilities, sanitation, and food safety procedures.• Communicate changes to staff regarding food preparations, formulas, standards, etc.• Maintain operation standards of restaurant safety and security.• Perform daily close-out procedures on the POS system.• Inspect equipment and storage facilities throughout a shift to ensure that equipment is in properworking order. Inform the manager of any malfunctions.• Perform paperwork duties as needed. Show less

• 

  Walmart

  Jan 2022 - Apr 2022

  Overnight Fulfillment Associate

  • Contributes to a safe, clean, and hazard-free work environment through adherence to Company policyand procedures, including the completion of safety sweep logs and ensuring displays and fixtures aresecure.• Preparing and resetting Receiving Area.• Unloading and sorting general merchandise trailers.• Pulling pallets of merchandise to the sales floor for overnight processing.• Assisting in stocking the sales floor as assigned and providing customer service when necessary.• Binning overstock merchandise.• Completing live unloading of other types of merchandise. Show less

• 

  System One

  Aug 2022 - Jul 2023

  Electro Mechanical Technician

  • Maintain the Vehicle, in line with specified Quality procedures. This will require Manual work andsometimes working on powered-up trains in a safe and controlled manner.• Carry out such work in accordance with strict Health & Safety procedures as laid down by legislationand the Company's Health & Safety policies.• Carry out train preparation, all levels of examination, and work arising involving the use of onboardComputerized equipment/working manuals, shunting & Reformation exams.• Exchange or repair some of the assets of the Vehicle.• Manager and/or Vehicle Planner in a safe manner.• Report activities (work orders/inspections) through a computerized maintenance management systemCMMS and Tabs.• Supervise and/or follow any subcontract activities.• Adhere to Company procedures, especially in relation to Quality Health & Safety.• Attend regular team briefings• Read reports and manuals as and when required.• Report accidents/incidents.• Respect, clean, and maintain his work environment.• Could be trained in some additional scope of work (overhaul/software update /asset repairs) duringthe life of the contract Show less

• 

  Alstom

  Aug 2023 - now

  • Generate equipment inspection sheets, inspection labor hours log sheets, and defect booking sheets.• Book parts need to be back ordered and follow-up, coordinate status from Purchasing and Materials.• Generate repair work orders designated and unscheduled with corresponding forms attached.• Monitor outstanding defects and advise Supervisor.• Ensure all resolved defects are closed in the system for equipment inspections.• Develop and update spreadsheets for various equipment replacement programs, modificationprograms, utilization and running time, and man hours spent per equipment event.• Close all completed inspection and repair work orders validating labor and material charges.• Ensure all inspections are processed on the same day. Show less

  • Fleet Planner

    Dec 2023 - now

  • Maintenance Operation Clerk

    Aug 2023 - Nov 2023