Santhosh Nair

Santhosh Nair

Customer Care Executive

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location of Santhosh NairHyderabad, Telangana, India

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  • Timeline

  • About me

    Assistant Vice President Technology Manager at Bank of America

  • Education

    • Massachusetts Institute of Technology

      2022 -
      MIT-IDSS-DSML Data Science and Machine Learning
    • Osmania University

      1999 - 2002
      BSc Computer Sciences Mathematics, Physics and Computer Sciences

      PGDCA from IGNOU

  • Experience

    • Tata Teleservices

      Jan 2003 - Jan 2006
      Customer Care Executive
    • Bank of America

      Jan 2006 - now

      Assistant Manager with Information Management Decision Support (IMDS)

      • Assistant Vice President Technology Manager

        Feb 2023 - now
      • Senior Project Manager

        Aug 2019 - Feb 2023
      • Project Manager

        Aug 2015 - Jul 2019
      • Business Analyst/ Project Manager at Bank of America

        Aug 2011 - Jul 2015
      • Assistant Manager

        Sept 2009 - Aug 2011
      • Team Leader

        Sept 2007 - Sept 2009
      • Analyst

        Jan 2006 - Sept 2007
  • Licenses & Certifications

    • DevSecOps Foundation

      DevOps Institute
      Jun 2021
    • Tableau Analyst

      Tableau Software
      Sept 2020
      View certificate certificate
    • PRINCE2 2017 FOUNDATION

      PeopleCert
      Oct 2018
    • Professional Scrum Master I

      Scrum.org
      Oct 2018
    • ITIL® Foundation Certificate in IT Service Management

      PeopleCert
      Mar 2015
    • Certified Risk Professional Level I

      Bank of America Merrill Lynch
      Aug 2013
    • SRE Foundation

      DevOps Institute
      Feb 2021
    • Tableau Author

      Tableau Software
      Sept 2020
      View certificate certificate
    • PRINCE2 2017 PRACTITIONER

      PeopleCert
      Oct 2018
    • Six Sigma Green Belt Certification

      Bank of America Merrill Lynch
      Nov 2009