Stephanie Shook

Experience

• 

  Stonebridge Homeowners Association

  Jan 1988 - Jan 1995

  Pool Manager/Head Swim Coach

  Hired, trained, and supervised a staff of 20 for 2 pools at a seasonal homeowner's association swimming pool. Developed a learn to swim program for the community. Served as Head Swim Coach for a summer swim team of over 100 swimmers ages 3 - 18 years.

• 

  Hope Valley Farms Swim & Racquet Club

  Jan 1992 - Jan 1993

  Club Manager

  Managed business functions and planned and implemented programs & special events for club members. Created several new programs for all ages including a summer day camp for youth, arts and crafts for youth and adults, movie nights for teens, and a variety of clubs. Established the community swim program as an official member of the city swim league.

• 

  City of Raleigh

  Mar 1993 - Jun 1997

  Aquatic Specialist I

  Manages operations, revenue colection/reporting, cash collection, payroll, scheduling, rentals, and special events for a large indoor aquatic facility. Developed a comprehensive staff training video production including an orientation to the organization and the aquatic complex, customer service, safety protocols, and performing a variety of job duties. Planned and conducted non-aquatic events in the park including activities, entertainment, and refreshments. Coordinated with coaches, board members, and volunteers in the hosting of several large swim competitions. Show less

• 

  Prince William County Park Authority

  Jan 1999 - Apr 2009

  Aquatic Manager

  Oversee aquatic operations and program service delivery at a year-round aquatic & fitness center. Communicate and coordinate with other departments, agencies, and community groups to achieve results. Develop and administer annual budgets. Negotiate annual rental contracts for area swim teams including competitive events. Recommend, research, assist with bid preparation, and coordinate work on several projects including whitecoat resurfacing of pools, filter replacements, chemical controller and feeder replacement, enhancing operations and longevity of facilities. Successfully performed in dual facility management role as Waterpark manager during a period of organizational restructure. Developed and deliver a pool operator course certifying over 150 pool operators in the region. Show less

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  NRPA

  Jan 2004 - Jan 2009

  Volunteer

  Volunteer board member serving in various capacities including chair of the National Aquatics Management School & Conference.

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  American Red Cross

  May 2009 - now

  My responsibilities include… Responsible for coordinating the effective implementation of all Health & Safety instructor and instructor trainer level programming across all delivery channels. Manage and implement the design, capacity and deployment of instructor trainer programs across all programs. Enhance and grow instructor resources and engagement for 100,000 instructors nationwide.

  • Director, Aquatic Programs, Science and Education

    Mar 2024 - now

  • Senior Product Manager, Aquatics

    May 2009 - Apr 2024

  • Senior Manager Product Development

    May 2009 - Apr 2024
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  Association of Aquatic Professionals

  Jan 2011 - Mar 2012

  Board member