Manisha Panu

Experience

• 

  HERE Technologies

  Sept 2015 - Oct 2021

  • Collaborate with senior executives, business customers and IT managers to understand business needs and manage cross-team business problems• Drive Lean Culture by imparting Lean basics induction & 5S MDI to new hires and perform Lean Maturity Assessment• Use Statistical Process Control for performing process control• Drive & Manage Jumpstart sessions with Stakeholders for opportunity identification• Drive & Mentor Lean Six Sigma Green Belt projects• Support Lean Six Sigma Black Belt projects• Nurturing the culture of Managing Daily Improvement (MDI) across the organization• Design Quality Processes and perform Measurement System analysis (MSA) using Gage R&R and Attribute Agreement Analysis as per applicability• Conduct Product Process Alignment (PPA) assessment for new and existing products (Core module of Advanced Product Quality Planning)• Drive Continual Improvement initiatives such as Metric improvement, Production Efficiency and Calibration using Six Sigma Methodology (DMAIC and DMADV framework) Show less • Use PDCA methodology for Problem Solving situation• Facilitate Rapid Workshops and improvement opportunity workshops• Creation and maintenance of ISO Specific documents• Design Quality Checks Qualification framework• Drive Innovation Culture• Drive Lean Culture by imparting Lean basics induction & 5S MDI to new hires and perform Lean Maturity Assessment• Nurturing the culture of Managing Daily Improvement (MDI) across the organization• Digitization of Physical MDI boards for various business processes Show less • Liaise with multiple vendors for Project Deliverable• Imparted Project Specific training for new hires within team• Acted as Project and Quality responsible • Facilitated biweekly meetings with project managers & directors to discuss events that may affect the project/portfolio performance • Driven SME-Best practice session for identification of tool enhancement ideas• Monitored and reported KPI’s to senior leadership on monthly basis• Performed Quality Inspection for Vendors• Supported Leaders in performing Root Cause Analysis (RCA) for customer escalations• Helped to improved change management process• Standardized project planning and scheduling activities• Supporting, developing business cases for strategic projects & process improvements initiatives• Created Project specific documents Show less

  • Quality Specialist II

    Mar 2020 - Oct 2021

  • Quality Specialist I

    Dec 2017 - Mar 2020

  • Geographic Information Systems Analyst

    Sept 2015 - Dec 2017
• 

  Accenture

  Oct 2021 - now

  • Leading Transformation for a global payment business team consisting of 200 employees• Delivering process/business transformation to improve client experience, reducing risks and optimizing overall costs • Driving technology enablement (Blackline, Cadency, Oracle, Workday etc.) and process transformation functions • Delivering value for client by designing transformation roadmaps with Leaders/Clients • Identifying process bottlenecks/challenges, conducting RCA & delivering breakthrough process improvements across the unit • Promoting the Continuous Process Improvement culture within the organization Show less

  • Business Transformation Senior Manager

    Dec 2023 - now

  • Business Transformation Manager (Business Excellence)

    Oct 2021 - Dec 2023