AnaMaria Ion-Kary

Experience

• 

  UMass Boston

  Mar 2013 - May 2017

  Evening Circulation Supervisor, Healey Library

  • Trained and supervised student employees and student supervisors• Conducted bibliographic searches and processed InterLibrary Loan requests• Assisted in proposing and implementing new policies and procedures to expedite workflow• Collaborated with other departments to ensure excellent customer services and accessibility of materials• Processed mail, online, and phone requests for library materials and library user accounts• Creatively and effectively managed duties expected of student workers on a daily basis• Provided reference services as needed, in person or via phone or email• Oversight of building and operations in the evening Show less

• 

  Thomas Crane Public Library

  Feb 2016 - May 2016

  Library Intern

  • Processed, scanned and delivered microfilm requests• Assisted librarians with story-time hour in the Children's Room• Performed collection maintenance, including deaccessioning, organization of stacks, and shelving of print monographs and microfilm• Assisted in microfilm shifting project to accommodate space for growing collection• Processed genealogy requests

• 

  De Gruyter

  Jun 2017 - now

  • Assist frontlist production for partners by updating title lists, requesting metadata and content from Partners, and scheduling titles for production. Assist in cases involving missing files.• Update and maintain internal and external title lists on monthly and quarterly basis, or as needed. Perform regular audits of content to determine status of titles.• Create and edit eBook packages in Klopotek, De Gruyter's content management program. Collaborate with Customer Service and Fulfillment for invoicing purposes. Adjust packages, pricing, and metadata in Klopotek as needed.• Provide sales support concerning Publisher Partner content by following up on availability of titles and sending title information. • Collaborate with Data Quality team to update and send MARC records to customers, along with updated title lists. Provide post-sale support of titles on an ad-hoc basis. Show less • Provide sales managers and customers with support services• Create and process license agreements for eBooks, eJournals and database purchases• Process orders using distribution services and assist in troubleshoot distribution issues• Perform resource management and manage pricing files • Provide support in the Publisher Partner Program and act as liaison between Upper Management and Partner Press colleagues• Troubleshoot technical and content issues with colleagues and librarians• Provide support in Amazon Advantage Program and update inventory reports on a regular basis• Perform audits of current access and content sold and maintain and update records as needed Show less

  • Manager Library Services

    Sept 2020 - now

  • Publisher Partner Program Associate

    Mar 2018 - now

  • Sales Support

    Jun 2017 - Mar 2018