Sandra Marcucci

Experience

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  Agencia Sagitravel

  Jan 2003 - Jan 2010

  General Manager

  Led and managed the entire agency operations including sales, administration, hiring, training, and business development, +15 corporate clients including Superlim and Multiphone, 5 employees, and +200 non corporate clients.

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  Fidanzza Internacional

  Jan 2010 - Oct 2022

  Gerente administrativo

  Managed the finance department and led all institutional relationships with different banks, obtaining profitable financial instruments and products for the company. Supported the hiring process of more than 15 people together with the General Manager dealing with 3 major vendors, coordinating and overseeing all travel logistics for all team members, with annual sales of $1.3m.

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  Panama Journeys

  Mar 2023 - now

  General Manager

  Panama Journeys is a boutique inbound DMC, specialized in offering tailor-made trips for independent travelers and groups.As the General Manager at Panama Journeys, I oversee all operations of the DMC, from booking to service execution. My role encompasses team management, implementation of operational strategies, and overseeing the customer experience, ensuring each trip and project is executed successfully. My leadership style focuses on inspiring teams to achieve their goals and empowering them to deliver exceptional experiences, always aligned with the company’s business objectives.Key Skills:• Operations and Process Management• Strategic and Organizational Leadership• Multidisciplinary Team Management• Resource and Cost Optimization• Business Strategy and Development• Customer Experience and Business Relations• Innovation and Creativity in Project Management• Talent Management and Multicultural Environments Show less