Deep Enrich
Matt Morrison
Voice Solutions Developer
1000 followers
Kitchener, Ontario, Canada
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About me
Manager, AI and Custom Services at Five9
Education
Conestoga College
2004 - 2008Bachelor of Applied Technology Integrated Telecommunications and Computer Technology
Experience
BlackBerry
Sept 2008 - Feb 2012Voice Solutions Developer
Genesys | Interactive Intelligence
Mar 2012 - Jul 2018Software Engineer
Quovim C3 Inc.
Aug 2018 - Oct 2020Senior Solutions Architect
Jul 2020 - Oct 2020Solutions Integrator
Aug 2018 - Jul 2020
Five9
Oct 2020 - nowManager AI and Custom Services
Jul 2023 - nowOptimization Consultant
Apr 2021 - Jul 2023Platform Engineer
Oct 2020 - Apr 2021
Licenses & Certifications
- View certificate
Genesys Certified Associate (GCA) - PureCloud
- View certificate
ICCE - Interaction Center Certified Engineer
- View certificate
ICCE - Interaction Center Certified Engineer
- View certificate
ICHD - Interaction Center Handler Developer
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