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Francis Tinuala

Francis Tinuala

Assistant Farm Manager - National Youth Service Corps

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location of Francis TinualaNigeria

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  • Timeline

  • About me

    Executive Trainee at Access Bank Plc

  • Education

    • Federal University of Technology Akure

      2014 - 2019
      Bachelor of Agricuture Technology agricultural extension and communication Second Class Upper

      Activities and Societies: Graduated in the top ten of a class of 189 students.

  • Experience

    • Pen Havilah Global Concept

      Aug 2020 - Jul 2021
      Assistant Farm Manager - National Youth Service Corps

      Managed data entry and database updates for farm produces and machinery.Reviewed and analysed sales reports.Collaborated with farmers to develop animal feed formula for livestock, which increased daily production.Led and facilitated various training sessions for over 30 entry-level staff.

    • ISON Xperiences Ltd - Leading Global CX Management Company

      Aug 2021 - Sept 2021
      Customer Service Representative

      Facilitated and handled official correspondence including emails and phone calls, which helped to generate more sales.Built sustainable relationships and trust with customers through open and interactive communication, which improved customer service delivery. Collaborated with team on sales targets and call handling quotas.Efficiently handled customer complaints and provided appropriate solutions within the time limits.

    • Altara Credit Limited

      Oct 2021 - Jan 2022
      Credit Officer

      As a credit officer, I analysed credit risks and evaluated customers’ creditworthiness while offering viable options for access to loans. Key highlights of the role: Assessed and evaluated customers’ creditworthiness for access to loans. Analysed credit risks for decision-making on loan approval or rejection. Assisted in structuring loan re-payment through calculating financial ratios. Maintain updated records of loan applications.Monitored progress of existing loans and followed up with clients on loan renewal/extension.Engaged with clients on loan applications. Show less

    • Access Bank School of Banking Excellence

      Feb 2022 - Aug 2022
      Graduate Trainee

      As a graduate trainee, I undergone Six(6)month training divided into 2 training sessions. Three (3) months class room training on banking and financial courses including fnancial statement analysis, basic accounting, credit analysis, credit policies, finance in global markets, international trade finance, innovation and design thinking, antiMoney laundering, and other personal development courses.Three (3) months on-the job training on basic banking operations such as transactions processing, payments, customer service and experience, ATM loading and monitoring. Show less

    • Access Bank Plc

      Aug 2022 - now
      Executive Trainee

  • Licenses & Certifications

    • Entry Level Training Program

      Access Bank Plc
      Aug 2022