Gautam Ghosh

Gautam Ghosh

IT Operations/Support

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location of Gautam GhoshColumbia, South Carolina, United States

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  • Timeline

  • About me

    Azure || M365 || SharePoint || Power Platform || Salesforce || ITIL || Manager at Capgemini

  • Education

    • MIET,Gondia,Nagpur

      2006 - 2010
      Bachelor of Engineering (BE) Computer Engineering
    • Nagpur University

      2006 - 2010
      Bachelor of Engineering - BE Computer Technology/Computer Systems Technology
  • Experience

    • Hewlett-Packard

      Sept 2010 - Aug 2013
      IT Operations/Support

      Job involves supporting the HP internal Users and also the Business Partners and also handling Mission Critical Applications.Incident/Service Management for the HP IT Solution desk.

    • Capgemini

      Sept 2013 - Jul 2015
      Consultant (SharePoint Administrator)

      1. Assist users with their problems using Remedy Tickets2. Managing complex SharePoint farms across entire Globe for Lilly3. Carry out changes required in the environment using change management process4. Fix problems using Problem Management Process5. Communicate with various internal teams in order to troubleshoot issues6. Carry out verification exercises based on customer demand7. Monitor database sizes and based on the requirements create new databases and move sites into the new databases8. Consult and follow-up with Microsoft and other vendors for ongoing issues.9. General SharePoint Administration in the environment with the help of tickets/change requests10. Help client in migrations/new setups11. Troubleshoot issues with data/custom web-parts/custom apps which are integrated with SharePoint12. Install and configure tools and applications based on Installation and verification documents Show less

    • Tech Mahindra

      Jul 2015 - May 2016
      Sr Software Engineer

      Project : NASDAQ OMXProject Summary : Nasdaq (Nasdaq: NDAQ) is a leading provider of trading, clearing, exchange technology, listing, information and public company services across six continents. Through its diverse portfolio of solutions, Nasdaq enables customers to plan, optimize and execute their business vision with confidence, using proven technologies that provide transparency and insight for navigating today's global capital markets. As the creator of the world's first electronic stock market, its technology powers more than 70 marketplaces in 50 countries, and 1 in 10 of the world's securities transactions. NASDAQ is home to more than 3,500 listed companies with a market value of approximately $9.5 trillion and more than 10,000 corporate clients.Involve in Planning the SharePoint Server 2013 & 2010 Environment and SharePoint farm (Medium &Large) installations and Configurations.Participated in building New servers for production environments for SharePoint Server 2013 and migration from SharePoint 2010 to SharePoint Server 2013. Show less

    • Mindtree

      May 2016 - May 2018
      Technical Lead
    • Wipro

      May 2018 - Jan 2024
      • Service Delivery Lead

        Aug 2022 - Jan 2024
      • Technical Team Lead

        May 2018 - Jan 2024
    • Capgemini

      Jan 2024 - now
      Manager
  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Gautam Ghosh
      GADSC Award Vice President Dec 2010 Received GADSC Award (Global Application Development and Support Center) for coming up with an innovative idea of updating Get IT to reduce incidents coming into the Help Desk -- thereby helping in SDR (Support Demand Reduction)