
Gautam Ghosh
IT Operations/Support

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About me
Azure || M365 || SharePoint || Power Platform || Salesforce || ITIL || Manager at Capgemini
Education

MIET,Gondia,Nagpur
2006 - 2010Bachelor of Engineering (BE) Computer Engineering
Nagpur University
2006 - 2010Bachelor of Engineering - BE Computer Technology/Computer Systems Technology
Experience

Hewlett-Packard
Sept 2010 - Aug 2013IT Operations/SupportJob involves supporting the HP internal Users and also the Business Partners and also handling Mission Critical Applications.Incident/Service Management for the HP IT Solution desk.

Capgemini
Sept 2013 - Jul 2015Consultant (SharePoint Administrator)1. Assist users with their problems using Remedy Tickets2. Managing complex SharePoint farms across entire Globe for Lilly3. Carry out changes required in the environment using change management process4. Fix problems using Problem Management Process5. Communicate with various internal teams in order to troubleshoot issues6. Carry out verification exercises based on customer demand7. Monitor database sizes and based on the requirements create new databases and move sites into the new databases8. Consult and follow-up with Microsoft and other vendors for ongoing issues.9. General SharePoint Administration in the environment with the help of tickets/change requests10. Help client in migrations/new setups11. Troubleshoot issues with data/custom web-parts/custom apps which are integrated with SharePoint12. Install and configure tools and applications based on Installation and verification documents Show less

Tech Mahindra
Jul 2015 - May 2016Sr Software EngineerProject : NASDAQ OMXProject Summary : Nasdaq (Nasdaq: NDAQ) is a leading provider of trading, clearing, exchange technology, listing, information and public company services across six continents. Through its diverse portfolio of solutions, Nasdaq enables customers to plan, optimize and execute their business vision with confidence, using proven technologies that provide transparency and insight for navigating today's global capital markets. As the creator of the world's first electronic stock market, its technology powers more than 70 marketplaces in 50 countries, and 1 in 10 of the world's securities transactions. NASDAQ is home to more than 3,500 listed companies with a market value of approximately $9.5 trillion and more than 10,000 corporate clients.Involve in Planning the SharePoint Server 2013 & 2010 Environment and SharePoint farm (Medium &Large) installations and Configurations.Participated in building New servers for production environments for SharePoint Server 2013 and migration from SharePoint 2010 to SharePoint Server 2013. Show less

Mindtree
May 2016 - May 2018Technical Lead
Wipro
May 2018 - Jan 2024Service Delivery Lead
Aug 2022 - Jan 2024Technical Team Lead
May 2018 - Jan 2024

Capgemini
Jan 2024 - nowManager
Licenses & Certifications
- View certificate

Microsoft Certified: Azure Administrator Associate
MicrosoftJul 2024 - View certificate

Microsoft SharePoint 2013 Certification Training
EdurekaNov 2016 - View certificate

Microsoft Certified: Azure AI Fundamentals
MicrosoftMar 2025 - View certificate

Microsoft Certified: Power Platform Developer Associate
MicrosoftJul 2024
Honors & Awards
- Awarded to Gautam GhoshGADSC Award Vice President Dec 2010 Received GADSC Award (Global Application Development and Support Center) for coming up with an innovative idea of updating Get IT to reduce incidents coming into the Help Desk -- thereby helping in SDR (Support Demand Reduction)
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