Hema L CST, SPC

Experience

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  HCL Technologies

  Feb 2006 - Mar 2008

  Software Quality Assurance Engineer

  Developed Test Cases and Test Scenarios on the basis of assigned FRS.Performed Software Testing (Smoke, Functional, Regression, Module, Integration, Load, Memory profiling).Developed and reviewed bugs’ status and Tracking Reports.Participated in preparation of Functional Requirement Specification for every new implementation.Participated in Conference Calls and Web Conferencing.

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  Folio3 Software

  Apr 2008 - Jul 2010

  Senior Software Quality Assurance Engineer

  Contributed in creation of Test Plan and Test Strategy for each release.Participated in preparation of Functional Requirement Specification for every new implementation.Provided estimates of Quality Assurance tasks, deadlines and resources to accomplish milestones.Ensured appropriate set-up and effectiveness of test environments across different platforms, using VMWare Workstation and Citrix Xen Server.Monitored and managed quality standards of the product “Hiplink” throughout the development life cycle.Monitored and evaluated tasks for constant improvement in Test Plans and Quality Assurance Life Cycles. Show less

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  Folio3 Software

  Sept 2010 - Nov 2012

  Lead Software Quality Assurance Engineer

  As a QA Manager, managed QA teams on multiple projects in the company.Coordinated testing estimates with the clients and produced Test Plans for the projects.Planned and scheduled test activities for the QA teams.Monitored and reported progress of testing teams working on different projects.Set up complex test environments – both virtual and physical – across multiple platforms.Facilitated User Acceptance Testing at the completion of each project.Performed and maintained end to end tractability of artifacts for multiple projects. Conducted Process and Quality Audits of the projects.Mentored junior QA and QC resources across the organization, Worked on Quality Assurance process improvement across the organization. Show less

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  IBEX

  Dec 2012 - Feb 2014

  Project Manager

  Responsible for planning, execution, and finalization of multiple full-service Software development, and their implementation across the company's global locations (i.e. USA, UK, Canada, Philippines, Senegal, and Pakistan) according to strict deadlines. Requirements Management:Responsible for requirements gathering and elaboration.Manage ‘product backlog’ and ‘sprint backlog’ of requirements.Update requirement completion progress in the tracking system (JIRA)Project Management:Drive implementation projects of deployed releases.Manage a ‘product backlog’ and ‘sprint backlog’ of requirements in JIRA.Create reports to provide progress visibility, including defect tracking statuses.Assist development and QA teams in developing their release plans (tasks).Provide weekly updates on assigned projects in an agreed format to an agreed person.Prepare and issue release documents.Support & Training:Coordinate support releases in the same manner as sprint releases; or as part of sprint releases.Manage user training; creating user training material, including technical material.Maintain TFS repository for requirements tracking, defect tracking, document storage, user management, and proper use in general. Show less

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  CloudQ

  Apr 2014 - Jul 2017

  QA LEAD

  Involve in requirements/user stories study and analysis for the product and sprint backlogs.Agile scrum and Kanban methodologies using ADO (Azure DevOps) and Jira under this program depends on the project.Active part of backlog grooming, sprint planning, daily stand call, sprint review, sprint retrospective and scrum of scrum calls.Manage the project risks, issues and impediments in ADO and Jira.System test plan, test data setup, test suits, test cases preparation, and review test suits uploaded in TestRail and Jira.Story point estimation for user story. Create sub-tasks for the user story with effort estimation.Execute test cases and run the test suites in TestRail in Jira.Execute functional testing, smoke testing, Browser Compatibility testing, mobile testing, regression testing, API testing, SOAP UI testing and sanity testing.Manage and track bugs in ADO and Jira. UAT bugs manage in DSMTracker.Track the metrics team velocity, product and sprint burn-down charts for schedule in ADO and JiraProvide the user stories demo to product /business owners.Provide the test execution summary, daily and weekly status reports, defect triage calls with the development team and do the follow up the tickets with the UAT team.UAT and Production support. Post release validation.Offshore onsite coordination and assign ADO and Jira tasks to team members.Mobile testing for the Field tool app for iOS (iPhone and iPad) and Android devices.Risk analysis and prepare mitigation and contingency plans for the risks with impacted areas.Issue root cause analysis and prepare the issue details report with impact, corrective actions and preventive actions.Manage and track test deliverable, requirements scope and estimation variances.Review the user story’s acceptance criteria with the product owner and make sure it is in gherkin format.Use cases IDs are mapped to corresponding user stories through definition of done (DoD) tracker. Show less

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  Self employed

  Jul 2017 - now

  Freelance Agile Coach and Corporate Trainer

  My focus is on training and coaching executives and IT organizations to utilize the Agile and SAFe frameworks to drive innovation and deliver true business value. As an international Agile and SAFe Consultant, I provide training and coaching to such diverse clients as Bank of America, American Express, Disney, Cisco, Meraki, Wells Fargo, Charles Schwab, FedEx, Arizona State University (ASU), Depository Trust and Clearing Corporation (DTCC), GCI Communications, Lockheed Martin and the Mayo Clinic.*Responsible for driving the adoption and evolution of Agile practices across the organization*Provide mentorship and guidance on Scrum, Kanban, Lean, and other Agile frameworks*Work with teams and leaders to continuously improve and deliver value Show less