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Ravichandran K

Ravichandran K

Head of Customer Relations

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location of Ravichandran KChennai, Tamil Nadu, India

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  • Timeline

  • About me

    Head Customer Relations || Singapore Airlines

  • Education

    • Ramakrishna Mission Vivekananda College

      1981 - 1984
      Bachelor of Science - BS Physics First

    • International Air Transport Association (IATA)

      1989 -
      Advanced Reservations/Ticketing

    • THE CHINTADRIPET SECONDARY SCHOOL ASSOCIATION MADRAS LIMITED

      -

  • Experience

    • Singapore Airlines

      Jan 1987 - Jan 2024
      Head of Customer Relations

      - Joined as Stenographer cum documentation clerk in 1987, progressed through various roles for 37 years.- Headed Reservations/Ticketing department for over 15 years in India.- Promoted to Head of Customer Relations Pan India in 2021, overseeing strategic initiatives to enhance customer experience across India.- Led cross-functional teams in collaborative projects, resulting in the development and implementation of creative solutions.

  • Licenses & Certifications

    • IATA Advanced

      International Air Transport Association (IATA)