Tsoarelo R Mokoena

Experience

• 

  Unilever

  Jan 2012 - now

  • Owning the QMS for the factory• Driving quality related focus improvement projects and• Driving quality culture.• Quality systems improvement, implementation and execution.• Driving quality checks compliance and integrity.• Ensuring GMP and GLP.• Investigating customer complaints and providing feedback to customers• Iinitiating and driving customer complaints elimination projects.• Ensuring closure of Quality Emergency Works Orders• Ensuring suppliers compliance to the companies standards• Supporting and providing guidance for all factory innovations• Ensuring 100% PRPs, OPRP’s and CCP’s compliance byfactory.• Assessing operators on hourly quality checks integrity• Part of the incident management team• Conducting On Shelf audits• Conducting Internal audits• Facilitating external audits• Driving closure of identified gaps with integrated teams• Driving consumer complaints elimination projects• Conducting defects prioritization for factory focus projects.• Managing the QA department budget for the factory• Ensuring management of change (MOC) is completed and actions closed for all changes in the factory.• Conducting factory hygiene audits – ensuring service providers comply to the agreed contracts• Driving and coaching supplier’s on RCA’s• Coordinating and chairing of quality management reviews.• Conduct Human Error Root Cause Analysis• Conducting TWTTP• Implementation of statistical process control (SPC) and corrective actions relating to the deviations observed.• Responsible for developing and updating procedures and quality standards for the factory. Skills & Tools:Focus improvement ʅ RCA ʅ GMP ʅ GLP ʅ HACCP ʅ Incident investigation ʅ Problem Solving ʅ ISO9001-2015 ʅ Packaging Quality ʅ Customer engagements ʅ Suppliers engagements ʅ 7 steps of quality Maintenance ʅ 7 steps of Quality Problem Solving ʅ 5S ʅ AM Steps 0 – Step 3 ʅ 5G ʅ Why – Why analysis ʅ Statistical Process Control (SPC) Show less • Co-ordinate changeovers and arrange change over teams• Ensure team’s compliance to filling PAMCO, and that the information provided is clear and sufficient for problem solving.• Monitor and coach teams on all 11 lines• Ensure that the team generates and closes off all safety and engineering related notifications on SAP.• Co-ordinate PPM’s by ensuring that lines are handed over to engineering on time to avoid delayes in getting the lines back for production.• Ensure that shift hand over report is filled properly• Ensure that the escalation procedure is adhered to by operators• Ensure the plant is shut down and started up as per the procedure• Ensure PvA (Plan versus Actual) is compiled to +-5%• Drive waste reporting and waste reworking on shift• Manage operator’s time keeping and overtimes.• Manage operator’s sick leave, late coming and apply disciplinary action where necessary.• Ensure 100% hourly quality checks compliance.• Ensures safety during working and PPM’s.• Ensuring daily verifications of PRPs, OPRPs and CCP’s checks are done.• Investigate and close off CAR’s and NCA raised• Review SOP’s and conduct PJO with operators• Coach PTW (permit to work) issuers on shift• Ensure that operators have undergone their medical check-up.• Ensure that operators meet their monthly SBO’s(safety behavioural observations) target.• Close off all raised SHE items.• Conduct factory 5S audits and generate a report on findings• Co-ordinate with training department trainings required by operators.• Ensure that TK (time keeping) is up to date and unauthorized absence is addressed.• Conduct return to work interviews.Skills & Tools:Performance management ʅ Training ʅ Skills Development ʅ Project management ʅ Maintenance Management ʅ Lean Manufacturing ʅ Autonomous Maintenance ʅ World Class Manufacturing ʅ Show less Measurements and Testing• Analysis of incoming raw and packaging materials• Plot statistical process control graphs as per the process requirements.• Updating and maintaining product specs as per company requirements.• Updating online and lab reference standards.• Investigating problems on the lines/processing• Testing of cleaning chemical’s strength.• Raise awareness on quality Issues through daily quality talks • Conducting daily equipment verifications• Coordinating outsourced equipment calibrationsQuality Management System• Trending of areas and product falling out ofspecification.• Conducting proficiency testing• Generation of NCA’s and CAR’s• Investigation of customer complaints of analytical nature and providing feedback.• Performing root cause analysis and completion of an incident report for out of specification results.• Ensure that equipment is calibrated• Drawing up of SOP’s and procedures.Quality Demerit Index• Conduct local audits on selected products.• Generation of the QDI Report and distribution of report to respective departments.• Initiate corrective action to be taken and ensure that actions are met within timelines• On – line (End of line) QDI and updating data on relevant spreadsheet.• Trend analysis done on common defects picked up.Management of Suppliers• Follow up on inconsistencies with deliveries(COA’s/Expired Stock)• Updating raw material and packaging non-conformance advise (NCA) tracker and performing trend analysis.• Raising and closure of raw and packaging NCA’s.• Rejection of raw and packaging material and blocking material on SAP.• Arranging upliftment of raw and packaging materialSkilled instruments: GC ɬ HPLC ɬ AA ɬ NIR ɬ Karl Fischer ɬ Refractometer ɬ Specific Gravity Meter ɬ UV Spect ɬ Tintometer ɬ Gravimetric Moisture Analyser ɬ Conductivity meter.Skills & Tools:QC ʅ QA ʅ QMS ʅ ISO9001 - 2008 ʅ Data Analysis ʅ Report Writing ʅ Power Point Presentation ʅ intermediate MS Excel ʅ MS Word Show less

  • Manufacturing Unit Manager

    Sept 2018 - now

  • Plan Quality Coordinator

    Jul 2017 - now

  • Shift Coordinator

    Jul 2016 - Jul 2017

  • Quality Analyst

    Jan 2012 - Jul 2016