Roger Schrader

Experience

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  Prestige Lincoln Mercury

  Jun 2004 - Nov 2006

  Finance and Business Manager

  Processed auto loans, warranties and insurance. Responsible for internet sales and marketing of dealership. Provided after sale customer service and follow-up and presented loan proposals to new customers.

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  RS Products, Inc.

  Mar 2007 - Mar 2009

  Vice President of Sales and Marketing

  Sold eco-friendly cleaning products and supplies to major retail outlets. Acquired and managed new customer accounts. Aided in product design, marketing and web development.

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  Life Time Inc.

  Mar 2008 - now

  • Acted as the primary contact for online inquiries, providing comprehensive customer service and support through chat platforms, phones, and email.• Expertly managed inside sales, email campaigning, account management, and technological support, utilizing various chat-based platforms and systems to enhance member experiences.• Delivered technical support to members and Team Members, leveraging chat-based solutions and phones to address account-related queries and offer seamless support for the Digital Member app.• Facilitated personalized and engaging experiences by guiding members to connect with their interests and programming via chat interactions, phones, and emails.• Served as a trusted source for member feedback, actively engaging through chat channels, phones, and emails to address concerns and issues, thereby significantly improving overall member satisfaction.• Collaborated with internal team, leveraging chat communication to bridge the gap between member experiences and company products/services, contributing to the enhancement of member experiences. Show less

  • Concierge Service Specialist

    Mar 2012 - now

  • Web Sales Specialist

    Nov 2018 - now

  • Web Specialist | Account Manager

    Mar 2008 - Sept 2016
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  My Movie Queue, Inc.

  Jul 2012 - Jul 2013

  QA Tester

  Wrote and executed test cases for the My Movie Queue iPhone application. Aided in usability analysis and testing. And helped triage defects by entering them into Version One.

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  Aasonn

  Oct 2016 - Mar 2017

  Responsible for managing sales and relationships within Aasonn's and SAP SuccessFactor’s existing customer accounts and net new business located in our General Business Markets (Organizations with 3000 and fewer employees), including all sales of HCM products and complimentary services offered by Aasonn.Responsibilities included prospecting and account management outreach (calls and emails), generating new business, renewing current clients, prospecting to current clients for up-sell opportunities and support services.Due to company merger and restructuring of Sales Division, my role as an Account Executive was eliminated and I was laid off. Show less Aasonn is an SAP & SuccessFactors Partner. We are a leading global provider of HR Strategy, Technology & Transformation...Designing cloud and hybrid cloud-based solutions with deep HR strategy and HR transformation expertise. With over 4,000 successful cloud-based HR projects completed in 30 countries, we are the premier Enterprise HR Cloud provider. At Aasonn, we are recognized by SuccessFactors as their most experienced implementation partner in the world and deliver a high degree of customer satisfaction through project methodology that ensures organizations “thrive” beyond go-live. Aasonn serves a broad range of customers in every size and industry, including 35 of the Fortune 500, 5 of the Fortune 100 and 5 of the largest private companies in the United States.We develop and implement systems that fit each individual customer. We collaborate and consult with each customer to configure products to fit their business needs while recommending best practices. Our commitment is to make the technology we provide to you, fit you and your organization. Below are our areas of expertise:► Core HR (HRIS)► Talent Management/Recruiting Marketing► On-boarding► Learning/Validated Learning► Compensation/Payroll► Benefits (in the cloud)► Performance, Goals & Calibration► Work Force Planning & Analytics► Social Collaboration► Succession & Career Development Planning► Best of Breed Cloud HRIS Solutions! Show less

  • Account Executive

    Feb 2017 - Mar 2017

  • Business Development Representative

    Oct 2016 - Feb 2017
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  Super Go Faster

  Jun 2017 - Nov 2017

  Account Executive | Business Development Manager

  In 2002, Super Go Faster was founded on the premise of providing clean software that matters. We are a software consulting firm that is extremely passionate about finding and working with the best Agile consultants in the Twin Cities.Super Go Faster's unique technical screening process helps to ensure that both our clients and candidates are finding a match that is highly beneficial for both sides. We are truly motivated by finding the best people, and providing projects and engagements that align with their interests.Specialties: Agile, .NET, Java, JavaScript, Groovy/Grails, Ruby/Rails, Project Management, Business Analysis, Scrum Masters, Agile Coaches, Quality Assurance, DevOpswww.supergofaster.com Show less

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  Plymouth Industries, Inc.

  Apr 2018 - Nov 2018

  Receiving